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Job Category
Marketing & Communications
Job Details
About Salesforce
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Overview of the Role:
This role will support the Marketing Planning and Strategy team in developing and operationalizing the end-to-end processes around workforce planning, location strategy, and position management operations impacting the marketing organization. This role will bridge the gap between business requests and real-time execution, streamlining manual operational processes into scalable and efficient workflows. This individual will create workforce enablement materials to educate and support marketing stakeholders, ensuring alignment and compliance with our workforce strategy and long-term plans. The candidate must be detail-oriented, adaptable to new systems, and outstanding at handling large datasets while being an excellent collaborator and communicator.
Responsibilities:
- Design, implement, and streamline reports and dashboards using Salesforce platforms to track key metrics like spend to performance efficiencies for consolidated marketing budgets. Provide informative trending and analysis to key partners
- Develop and enhance system capabilities such as Slack workflows, Tableau dashboards, and Workday reports to track key changes and KPIs for consolidated marketing reporting
- Manage our Slack channels, refine workflows, and provide troubleshooting support, ensuring key workforce request fields are captured in the request intake process, facilitating timely approval and execution of workforce-related tasks
- Research best practices for position management within the enterprise; create and update enablement materials to educate and support marketing stakeholders on a regular basis
- Investigate and resolve data quality issues in our systems of record to ensure data accuracy and completeness
- Document and prioritize enhancements for workforce reporting based on feedback from marketing stakeholders. You will gather requirements, analyze stakeholder needs, and propose solutions to address data requests and reporting gaps
- Support the development of workforce planning documentation, such as position management policies, to educate hiring managers and marketing stakeholders on the organization's workforce strategy and position management procedures
- Support the team during annual planning, quarterly close processes and other strategic initiatives critical to the success of the marketing organization
Preferred Qualifications:
- Highly proficient in Excel and Google Sheets. Experience with building and managing a scalable database is preferred. Must be quick to learn and adapt to new systems
- Proficient in Tableau desktop or similar data visualization tools (ability to create dashboards and perform calculations, etc.)
- Experience handling confidential workforce information such as salaries and bonuses
- Detail-oriented, proactive problem solver with the ability to prioritize tasks and work independently in fast-paced environments
- Exceptional interpersonal and communication skills to work and collaborate with worldwide teams (ability to work in PST timezone preferred)
- 2-3 years of experience in Finance, Analytics, and/or Business Operations
- Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- This is not a remote position. Candidate must also be able to work PST hours
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For New York-based roles, the base salary hiring range for this position is $87,200 to $119,900.
For Colorado-based roles, the base salary hiring range for this position is $72,600 to $99,900.
For Washington-based roles, the base salary hiring range for this position is $79,900 to $109,900.
For California-based roles, the base salary hiring range for this position is $87,200 to $119,900.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.