POSITION OBJECTIVE

Helps to maintain the cleanliness of the spa lounges, restrooms, and common areas.

ESSENTIAL JOB FUNCTIONS

• Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
• Restocks all linens in locker rooms and appropriate guest areas.
• Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
• Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
• Distributes and places linens in spa rooms, closets, and dispensary.
• Escorts spa guests to changing areas in a courteous and timely manner.
• Explains the set-up and workings of the locker rooms, bathrooms, and shower to the guests.
• Performs laundry duties, if applicable, including washing, drying and folding linens.
• Ensures all areas are clean and replenishes supplies as needed.
• Understands the basics of the spa menu and products in order to communicate knowledgeably with guests.
• Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
• Completes other duties assigned by the Spa Director.

• Excellent communication, customer service skills, and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Professional manner, discretion and appearance.
• Excellent verbal and written skills.
• Energetic, enthusiastic and motivational.
• Strong team player.

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.