Position Description

Job Summary

What's the Job?

The Senior IT Application Analyst designs, delivers and supports IT solutions for CertainTeed business processes. This role leverages the best practices within the application landscape and tailors it to business specific requirements as applicable. The Senior IT Application Analyst leads and supports IT projects and initiatives, guides business team members in engineering efficient business processes and identifies related functional requirements. This position is responsible for performing/coordinating process analysis, solution design, system configuration, application development, code review and support across multiple platforms and/or cross-functional areas in a fast-paced environment. In this functional role, the individual will work closely with the business users, other IT resources and consultants to meet required objectives.

• Governance - Collaborates with the CTIT BPC team members, IT resources and business users to guide business process owners/councils to evaluate their processes in order to define value propositions, streamline operations and automate activities as applicable, resulting in a robust application design.
• Ongoing production maintenance - Handles support tickets (incidents, change requests, questions) and documents the resolution in the helpdesk tool.
• Change Management - Ensure integrity of the system is intact with application changes. Perform application changes as required to fulfill business requirements, in compliance with SOX, SOD and related compliance policies. Responsible for all aspects of change management including implementation or coordination of thereof (configuration, development, master data...), testing (unit + integration + non-regression), facilitating user acceptance, documentation, training, and empowering the user community to use the functionality of the tools as per as their intended design.
• Project Team Member - Deliver (or coordinate the delivery of) project deliverables including blueprints, functional and technical specifications, system configuration, test, training, cutover plan, and go-live support. Ensure accurate documentation is completed through all phases of the deployment.
• Project Manager/ Team Lead - On a need basis, manages small to medium projects, with responsibility for project budget, quality and timeliness of project deliverables. Directs project resources and/or recommends and creates internal development procedures and methodologies.

• Bachelor's Degree in IT, Finance, engineering required.
• Master's Degree preferred.
• 8+ years' Experience configuring, supporting and/or implementing SAP ECC SD required.
• 7+ years' experience in designing and implementing business processes following industry standards and best practices for the above business areas required.
• 3 full cycle implementations in leading / participating in at least 3 full cycle implementations (blueprint, design, build, test, deploy and support),
• 3+ years' experience in leading/project management of Managing Applications Integrations Projects including leading other IT resources required.
• Ability to conceptualize and document business process flows in a simplified manner, as suited to the corresponding target audience (business community or technical teams) required.
• Ability to apply organized, logical thinking to design as-standard-as-possible solutions addressing business challenges required.
• Ability to review, validate and approve project documentation required.
• Ability to provide recommendations and roadmaps required.
• Ability to advocate for process improvements and direct teams in development of solutions required.
• Ability to translate technical details into simple language that is easy for non-technical stakeholders to understand required.
• Ability to read and debug ABAP code (user exit, enhancements, reports...) preferred.
• 3+ years' experience in in supporting manufacturing processes preferred.
• Awareness of industry or global 'best-practice' as applicable to ERP landscape preferred.
• Leadership - ability to lead a team for project and or IT application support preferred.
• ERP (SAP) certifications preferred.

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• Employee Recognition Programs
• PerkSpot: Our exclusive one-stop online discount marketplace
• LiveWell: Rewarding you for living a healthy lifestyle