To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

The following position is to join our RTX Enterprise Services Team:

As a Technical Writer supporting the Identity Access Management Team, you will play a crucial role in capturing and documenting the operations of all systems. The IAM team is modernizing and simplifying the Enterprise Authentication Platform which includes the deployment of new tools, and enhancing existing tools and processes. This role offers exposure to leadership, business analyst opportunities, and to the inner workings of the Identity Access Management environment.

What You Will do

• Capture and document all relevant meeting minutes
• Generate management documents (plans, white papers, RCAs, lessons learned, etc.)
• Develop documentation for full lifecycle of product development included, development (requirements, user stories, UAT/design team documents, test cases and results, etc,), production documents (concept of operations, authorization to operate, system runbooks, feature release notes, etc.)
• Track team accomplishments for communications and self-evaluation
• Develop Internal how-to guides/ training materials
• Create and maintain relevant document management repositories (i.e. Confluence)

Qualifications You Must Have

• Candidates must possess a Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, English or a related field discipline.
• 1+ years of experience with Microsoft Office, API scripting, and SQL.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer

• Relevant cybersecurity certification's such as CISSP
• Experience in technical documentation
• Basic understanding of IT systems and concepts
• Experience with ServiceNow, Microsoft Office Products, and Confluence

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is hybrid from Farmington, CT, Richardson, TX, Aurora, CO, or Tewksbury, MA.

Please consider the following role type definition as you apply for this role:

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

The salary range for this role is 53,000 USD - 103,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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