To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

The following position is to join our RTX Enterprise Services team:

The Senior Analyst is part of the Reasonable Accommodation team in the RTX HR Shared Services environment. You will be responsible for the delivery of reasonable accommodation operations function support of RTX. The Senior Analyst will be considered a customer facing point of contact/SME for Reasonable Accommodation.

What You Will Do

• Provides direct support to individuals with disabilities as defined by the Americans with Disabilities Act (ADAAA)
• Assist employees in understanding the reasonable accommodation process, related forms and their responsibilities.
• Perform case management and coordinate the accommodations process for end-to-end case management. This includes working with the employees, managers, and other stakeholders.
• Generate and provide initial and follow-up accommodation communications to employees and various stakeholders.
• Receives and reviews medical information for disability and non-disability related temporary and long-term accommodations requests
• Engages in interactive discussions with all required stakeholders.
• Escalates complex accommodation issues and cases for guidance.
• Maintains required records of all documents, interactive discussions and decisions for purposes of OFCCP audits.
• Partners with business and technology teams for various accommodation outcomes, including Digital Technologies, site level Environmental Health & Safety and Facilities.
• Performs other duties and responsibilities as assigned.

Qualifications You Must Have

• Typically requires a Bachelors Degree or equivalent experience and minimum 2 years of prior relevant experience.
• Minimum 2 years of reasonable accommodation, employee relations, and case management experience
• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

Qualifications We Prefer

• Experience using Accommodate system powered by Symplicity and ServiceNow.
• High level of integrity and ability to maintain confidentiality of sensitive information along with excellent communication and interpersonal skills demonstrating tact and diplomacy.
• Detail-oriented with strong organizational and time management skills, and the ability to handle multiple priorities. Self-motivated with a strong work ethic and a focus on customer satisfaction and resolution.
• Ability to think analytically and effectively apply logic to solve problems and find solutions to everyday challenges with creative new ideas.
• Capable of exercising independent judgment and discretion while utilizing company policies and practices to determine the appropriate action

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location

This is a hybrid role, eligible candidates must reside within commuting distance from Tucson, AZ, Cedar Rapids, IA, Richardson, TX or Andover, MA.

Relocation Eligible: No

Please consider the following role type definition as you apply for this role:
Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

#reempowerprogram
This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications:

To qualify for the RTX, Re-Empower Program, candidates should:

• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full-time or part-time position

The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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