To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

The following position is to join our Corporate RTX Enterprise Infrastructure Services (EIS) team:

Role Overview:

Responsible for supporting Microsoft Information Production/Azure Information Protection and Unified labeling within our Microsoft GCCH tenant. You will a subject matter expert for all things labeling for the Compliance team.

What You Will Do:

• Use PowerShell scripts to troubleshoot issues pertaining to AIP/Unified Labeling
• Work with internal QA team/tool to ensure testing accurately measure the capabilities of products and services leveraging AIP, Microsoft DLP, and O365 governance services
• Attend vendor meetings to support AIP/Unified Labeling and the services and products that utilize it
• Troubleshoot Unified Labeling clients, and tools leveraging Unified Labeling
• Track short and long term issues related to AIP/Unified Labeling and related governance services
• L2/L3/L4 incident support and leadership incident support associated with compliance labeling and O365 governance
• Update knowledge base articles and other documentation regarding UL best practices, and RTX proprietary tools created to leverage Unified Labeling

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience
• 1-3 years of hands on experience with MIP/AIP/UL troubleshooting in an Enterprise Level environment
• 1-3 years experience with Windows PowerShell scripting, Office 365 in a GCCH cloud, Service Now, Incident Resolution and SLA management
• U.S. Citizen Required
• Location: HYBRID TX or CT

Qualifications We Prefer:

• Experience with AvePoint Compliance Guardian
• Experience with Microsoft Government Community Cloud High (GCCH) environment
• Experience with AIP/UL on mobile devices
• Excellent verbal and written skills
• Excellent decision making and critical-thinking skills
• Ability to meet deadlines with Projects and Assignments
• Ability to learn and support new technologies and train others
• Outstanding organizational and communication skills
• Experience with data classification and protection
• Good understanding of networking (Switches, routers, firewalls, gateways)
• Good understanding of Azure Active Directory

What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications

To qualify for the RTX Re-Empower Program, candidates should:

• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full-time or part-time position

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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