Business Analyst, HR Transformation
Are you ready to make your mark in a fast-paced, high-energy environment? We're looking for a Business Analyst to join Royal Caribbean's HR Transformation team. This role works closely with business product owners to contribute to new developments and improvements to our SAP SuccessFactors system, as well as provide ongoing production support.
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
NOTE: This is a full-time in-person role based in the company's headquarters in Miami, FL. Applicants must be available to work in Miami- Thursday, with work from home on Friday.
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Position Summary:
As a SuccessFactors Business Analyst, you will be responsible for the implementation, maintenance, and optimization of our SuccessFactors platform. You will work closely with cross-functional teams to understand business requirements, configure solutions, and ensure seamless integration with existing systems. Your expertise in SuccessFactors Employee Central, Performance & Goals or Learning, coupled with your analytical mindset, will drive efficiencies, and enable us to leverage the full potential of our HR technology stack.
Responsibilities:
- Collaborate with HR stakeholders to gather their requirements and translate them and document them into functional specifications.
- Liaise with managers and clients to define project requirements, scopes, and objectives that align with organizational goals.
- Analyze and evaluate existing business processes, systems, and data to identify areas for improvement.
- Communicate effectively with business stakeholders and technical teams to ensure a common understanding of project goals and timelines.
- Manage, monitor, and track small to medium in scope, project progress and ensure deliverables are completed on time.
- Configure SuccessFactors modules (Employee Central, Performance & Goals, Learning, etc.) to align with business processes and best practices.
- Conduct system testing, troubleshooting, and issue resolution to ensure optimal performance and user experience.
- Provide ongoing support and training to end-users, empowering them to utilize SAP SuccessFactors effectively.
- Stay abreast of industry trends and emerging technologies to recommend enhancements and drive continuous improvement initiatives.
- Partnering with HR stakeholders, recommend and implement technologies to enhance processes, remove redundancies or manual work by implementing automation or efficiencies where possible.
Preferred skills and qualifications:
- Bachelor's degree in information systems, Business Administration, or a business-related field.
- Three years of hands-on experience either working with SAP SuccessFactors or configuring/supporting from a systems standpoint.
- Proven experience as a Business Analyst or similar role, with hands-on expertise in configuring SuccessFactors Employee Central, Performance & Goals, or Learning modules.
- Strong understanding of HR processes and best practices, with the ability to translate business requirements into technical solutions.
- Proficiency in SAP SuccessFactors Administration and familiarity with SAP HCM modules is highly desirable.
- Excellent analytical skills with the ability to troubleshoot and resolve complex system issues.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Excellent organizational skills and attention to detail with a proven ability to meet deadlines.
- Functional understanding of HRIS design, structure, data, and processes.
- Technical understanding of other HR systems such as payroll, time systems, file management, digital signature or reporting tools.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.