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The Royal Caribbean Group's Human Resources Team has an exciting career opportunity for a full time Human Resources Specialist reporting to the Senior Manager, HR Business Partner.

This position will work on-site in Miami, Florida.

Position Summary:

This position serves as initial point of HR support for front line employees and managers relating to the day-to-day management of the HR function. Responsibilities include recruitment support, onboarding, employee experience, requests for information/reports, systems transaction escalations, support in performance appraisal process, etc. Under the direction of the HR Manager, they will also support in the coordination of project management for all HR related initiatives of the business unit.

• First line of HR support to the business, consulting on general HR questions, benefits inquiries, engaging with HR manager when appropriate.
• Collaborates with managers and HRBP in preparation of disciplinary actions and or performance improvement plans.
• Works closely with business leaders and recruitment on position management and maintains internal systems (including processing, position management, opening requisitions).
• Pulls reports and maintains reports on the status of requisitions/positions for assigned business unit.
• Supports HR team with workforce changes resulting in terminations, reports to, location, cost center changes, etc. Additionally, is responsible for the system transactions for these changes.
• Prepares materials for pulse survey, talent reviews and year-end appraisal processes.
• Acts as a cultural change agent for HR transformation.
• Prepares internal offer and promotion letters and retains documentation in employee file.
• Participates in talent reviews, succession planning, engagement action planning and other HR initiatives to support the HRBPs.
• Coordinates the new hire experience for assigned area(s). Provides onboarding support, facilitates department-specific new hire orientation and conducts new hire check ins.
• Creates and maintains area-specific recognition program and/or newsletter in support of engagement and the employee experience.
• Conducts exit interviews, supports offboarding and maintains tracking/data insights.
• Support HRBPs with the coordination of department specific HR projects; create and maintain project plan and prepare updates to HRBP as needed.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

• Bachelor's degree in human resources, industrial relations or business administration.
• Minimum of 2 years of generalist experience in human resources
• Exercises influence with business clients and HR centers of excellence.
• Excellent persuasive verbal and written communication skills
• Critical and conceptual thinking to drive objectivity and data-based decision making.
• The ability to respond to shifts in the business environment, adapt and change course when necessary.
• Excellent customer service skills with the ability to find alternative solutions (think outside of the box) to business inquiries, as appropriate.
• Insures high level of confidentiality in all aspects of work.
• The ability to handle, analyze, interpret and communicate data effectively and responsibly to drive business outcomes.
• Proficient in MS office suite, SuccessFactors or other HR enterprise software.