This position is on - site in our Royal Caribbean Headquarters 1050
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group's Entertainment team has an exciting career opportunity for a full time Specialist, Entertainment Scheduler Youth reporting to the Manager, Adventure Ocean & Family Fleet Operations.
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Position Summary
Plan, manage and schedule contract assignments for shipboard Entertainment & Activities employees totaling over 450 par positions including but not limited to: Youth Staff, Youth Staff Seasonal, Youth Staff -Theater, Youth Staff -Nursery Youth Staff-Teen, Family Activities Host and Featured Family Activities Host. Support scheduling administration for Adventure Ocean Managers, Adventure Ocean Assistant Managers and Traveling Adventure Ocean Managers.
Essential Duties and Responsibilities:
- Communicate with shipboard and shore-side hotel operations to facilitate proper workforce planning, scheduling of planned and unplanned movements, logistics and succession planning in an optimum manner of the positions listed.
- In partnership with the HR Recruitment team, monitor the development of Entertainment shipboard staff members to assist with advancement and succession planning.
- Review staffing par levels to anticipate and prevent shortages and select appropriate replacements within strict timelines.
- Coordinates with HR, PEME and Travel departments regarding travel, sign on, sign off, medical and risk management issues.
- Ensure there is complete and accurate employee data in the E1 system for assigned departments and/or positions. Submit ECCR and SeaForm requests and monitor approvals for all scheduled positions.
- Communicate with shipboard management, the Lead, AO Ops, Manager AO Ops, Director AO, Family to identify future Adventure Ocean Manager and Assistant Adventure Ocean Manager candidates.
- Attend Entertainment Activities conferences, auditions, recruiting events and conducts ship visits, as needed.
- Assist with planning logistics of land-based Nursery trainings for all qualified Youth Staff ' Nursery candidates. Planning to include: curate staff list and communication, work with Crew travel for lodging, daily transport and food per diems.
- Make business decisions on crew movement and effectively communicate decisions to Entertainment Studios, Ships and Shoreside teams including management with the reality of crew member availability and ship itineraries.
This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employee will be required to perform any other job-related duties assigned by their supervisor or management.
Knowledge and Skills:
- Ability to solve practical problems, strategic thinking, strong solution selling skills and dealing with a variety of concrete variables in situations where only limited standardization exists.
- Diplomacy and relationship building skills preferred.
- Attention to detail, time management, and teamwork are the main components of this role.
- Excellent interpersonal and written skills.
- Candidate must possess strong leadership skills, time management skills, and written and oral communication skills and be able to effectively communicate with all senior levels of operational personnel.
Qualifications and Education
- Bachelor's degree in business administration or related field from an accredited college or university preferred.
- Three or more years of experience in one or more of the following functions: work force planning,
Financial Responsibilities
- Manage scheduling operation within the annual operating budget.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office. Responsibilities include traveling between numerous offices. A high noise level is possible if visiting shipboard or offsite locations.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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