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Celebrity Cruises UK is looking for an Event Executive to join the team in Weybridge, UK office. Please note that we are only able to consider candidates based in the UK with full right to work.
About the Company
Celebrity Cruises is an award-winning resort at sea where guests can visit up to 8 destinations in one sailing, dine in a new restaurant at every meal, rest in spaces thoughtfully designed to the last detail for comfort, find your well-being miles away at sea, all with the world at your service. Our sixteen award-winning ships offer unique experiences in more than 300 destinations on all seven continents.
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We are a confident, forward-thinking brand whose purpose is to 'open up the world' for our guests. We are inclusive and celebrate talent across the board - from raising the bar in gender equality, to celebrating the diversity of our crew and guests. We care about our people, our guests and the environment and have strong stories to tell in all these areas.
With a keen focus on destination, culinary, service, design, and wellbeing, we offer rich travel experiences to every corner of the world. We have just been awarded "Best Large-Ship Ocean Cruise Line", as voted for by Telegraph readers.
Position Summary:
This role is responsible for supporting the end-to-end event management and implementation of key event activities for Celebrity Cruises across the EMEA region. There is a wide variety of events with key focus on award ceremonies, internal conferences, ship launches, ship immersion programmes, along with other ad hoc events. The role is responsible for the planning, event management, creative development, budget management and evaluation of events and is a high-profile role within the business.
The role requires an innovative individual who can bring new ideas to the company that can raise both brand awareness and achieve revenue targets by delivering the required return on investment.
Essential Duties and Responsibilities:
Planning
- Coordinate and plan for the 85+ ship visits across the UK & Ireland and EMEA Region (approx. 11 regions/countries) for our Sales, Brand, Consumer and internal teams.
- Build & maintain good relationships with suppliers to stay ahead of event trends and ensure high standard events are delivered.
- Input into the Celebrity Cruises Events Planner.
Execution
Ship Visits & Seminars:
- Responsible for gathering the data of ship visit guests and submitting manifests, working alongside the Chief Security Officers onboard.
- Responsible for suppling the shipboard team with a full detailed onboard event plan and Food & Beverage information.
- Arrange all branded collateral requirements, working closely with the Brand Marketing & Trade Marketing Team.
- Co-ordinate internal resource and communication of all ship visits.
- Work with the Promo Team to support across the ship visit program, including schedules, communications and travel requirements.
- Ensure the necessary travel is organised and booked for attendees
- Manage the administration of the UK&I and EMEA Ship Visit inboxes, including key communication to internal team members, external guests and trade partners in the lead up and post ship visits, including invitations, final details and post ship visit survey.
- Ensure new team members join a ship visit as part of their induction to experience the brand and organise internal events onboard.
- Key contact for ship visits and seminars, including out of hours support when required.
- Attending and coordinating ship visits onboard as required.
Events
- Support on the planning of 100+ UK & Ireland EMEA events (External and internal).
- This will include venue site visits, guest communications, catering needs, budget management and training plans.
- Source, contract and organise venues for external meetings and training sessions where required.
- Support with the co-ordination of the various trade award ceremonies, conferences, CLIA industry events, cruise shows & internal RCG events.
- Monitor the Events team email inbox addressing initial inquiries and ensuring regular follow-ups through to completion.
- Support with our internal team event days and internal product launches.
- Organise the delivery of all branded collateral requirements, working closely with the Brand Marketing & Trade Marketing Team.
- Support with pre-event planning, kit requirements, delegate packs and all required collateral
- Ensure the necessary travel is organised and booked for attendees.
Financial responsibilities:
- Report on all key learnings for each individual ship visit, event and activity undertaken.
- Process event invoices and set up new suppliers in a timely fashion in co-ordination with company policy
EXPERIENCE KNOWLEDGE AND SKILLS
- Takes initiative - understands what needs to be accomplished and proceeds within the accountabilities of the job with minimal supervision.
- Planning - Can formulate ideas related to the steps of achieving the objective.
- Problem Solving skills - Can identify the problem, think on their feet, and address disputes and problems.
- Multi-tasker - Ability to simultaneously manage a variety of events at different planning stages.
- Strong interpersonal skills - confidence with dealing with internal and external stakeholders
- Organised - Can place and maintain order in any environment and situation.
- Calm - Works well under pressure and can react swiftly to overcome challenges.
- Optimistic - Believes the future will be positive and demonstrates a positive attitude in all situations.
- Creativity - has an eye for design.
- Flexible working hours and travel (including overseas working when required)
- Excellent attention to detail and accuracy
- Event management systems - experience in e-registration systems such as salesforce
- Flexible working hours and travel
- 2+ years' experience as an established Events Executive (or similar level role) within a high-pressured or fast-paced environment
- Large matrix organisation experience preferable
- Previous experience in travel industry would be beneficial but not essential.
INTERNAL/ EXTERNAL RELATIONSHIPS
- Total EMEA business
- Senior Leadership Team
- Global Events Teams
- Global Shipboard Teams
- Global Port Services
What we Offer. At Royal Caribbean Group, we are client-centric but put people first. We have a culture where everyone is trusted and valued in equal measure, whatever your role in the company. We are propelled by people. Our employees and crew are the driving force behind our success. Our aim is to recruit, develop and retain world class people, who come to Royal Caribbean to do the best work of their careers.
We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression.
Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few.
With good transport links to our modern offices in Surrey, we have plenty of free parking, a free shuttle bus from the train station, on-site restaurant, and on-site gym. We take a flexible approach to work. We currently work a combination of days in the office and work from home.
Come join the team - Journey with us, succeed with us, grow with us.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.
Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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