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Position Summary:
This RC Maintenance Analyst partners with shoreside teams supporting over 1,200 shipboard employees from all levels of the organization across six different brands. This individual will be responsible for generating cabin requests once jobs are approved by assigned stakeholders. He/She will also analyze and evaluate information gathered from multiple sources and work closely with HR to solve any potential issues. This position is very dynamic and many times requires fast actions and immediate decision making. Excellent communication skills and cooperative mind are needed for this position. He/she also makes operational recommendations related to the Royal Caribbean Maintenance Teams (RCMT).
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Essential Duties and Responsibilities:
1. Update RCMT scheduling for all ships, including ship request and schedules and review the status of assignments.
2. Create cabin requests for approved jobs in applicable system.
3. Communicate with ships, teams and other relevant stakeholders regarding the scheduled job requests and related items.
4. Prepares budgets and forecasts to submit to GMTS Management and Brand Operations as related to RCMT and projects.
5. Analyze quantitative and qualitative data including financial information, survey results, and ECC usage related to RCMT as required.
6. Formulate efficient methods for handling large amounts of data, including a database solution.
7. Identify opportunities to improve performance and efficiency through this analysis and other information.
8. Coordinate with and communicate business needs to Marine PMO regarding the ongoing use and development of the Riding Crew Web Management Tool
FINANCIAL RESPONSIBILITIES:
Development of budgets, forecasts, and job-specific reporting to all brands under RCCL for all accounts related to RCMT. Annual budget for this area exceeds $20M.
Qualifications, Knowledge & Skills:
QUALIFICATIONS:
- Bachelors Degree in Business, Finance, IT or Industrial Engineering
- Minimum of 3-5 years industry-related experience
KNOWLEDGE AND SKILLS:
- Knowledge of Microsoft office products such as Excel, Access, PowerPoint, Word.
- Knowledge of JDEdwards accounting/HR software and Essbase a plus.
- Strong organizational and communication skills.
- Ability to communicate in a multicultural environment to work with all levels of the organization.
- Ability to work in a fast-paced environment managing multiple projects and priorities.
- Required 20% travel, both domestically and internationally.
Physical Demands:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.
While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.
The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds.
Visual requirement include distant, close and color vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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