Executive, Inside Sales

The inside sales executive is responsible for sales performance and development in Royal Caribbean International, playing an important role in the trade sales strategy.

The role is responsible for achieving the Guest, Revenue and APD targets across the total account portfolio. Managing marketing investment and other budgets to maximize return on investment with no overspend.

Responsible for developing commercial strategies to generate increased sales performance for accounts with development opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Diagnose needs and develop strategic commercial action plans for assigned portfolio.
2. Tracking of execution of strategic sales growth plans.
3. Resolution and follow-up of operational requests from customers and Sales Team to facilitate the achievement of customized sales goals and Key Performance Indicators.
4. Creating awareness in Travel Partners on Royal Caribbean products and its most effective sales tools, services, and programs.
5. Maintain a high level of expertise on the company's product and processes and utilize in a consultative sales approach to generate incremental business opportunities.
6. Promote and supervise awareness of company strategy and targets (paxes & NRY) through constant communication of data and achievement of established goals of each account under responsibility.
7. Secure sales targets for the Sales Team and assigned portfolio of accounts and the efficient use of budgets available.
8. Actively participate in the evaluation of new distribution channels through the review of Travel Agencies with cruise sales potential.
9. Ensure that a consistent and proactive level of service is provided to each account and all actions are document and followed up.
10. Analyze account performance data to present compelling commercial propositions to key accounts.
11. Own the co-op marketing budgets and other budgets ensuring maximum return on investment across the accounts.
12. Create compelling and persuasive trade communications to drive sales.
13. Responsible for competitive intelligence gathering and providing upwards feedback
14. Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

1. Highly motivated and self/driven
2. Influential and strong persuasion skills and ability to influence accounts
3. Proven ability to sell
4. Verbal, written and communication skills
5. Able to meet deadlines and work in a fast paced environment
6. Flexibility in working hours. Time management
7. Strong organizational skills
8. Leadership and customer service skills
9. Relationship-building skills
10. Interest in convincing or influencing others to purchase a product or service
11. Analytical skills
12. Commercial and strategic mindset
13. Teamwork, high performance team member
14. Problem solving, critical thinking
15. Creativity

• University degree
• Office Package proficiency (Excel and Word)
• 3+ years of experience in the sales industry
• Experience in the tourism industry
• Advanced English Level