Senior Game Product Manager, Cross VALORANT Experience

Who We Are: The Product Management group performs internal and external analyses, makes insightful recommendations, designs solutions, develops products, and implements strategies that address complex business issues to achieve company goals. We’re a diverse group of consultants, business people, scientists, and at our core, a team of gamers. We are united by our desire to remain player-focused while maximizing our business outcomes. We support our recommendations with a myriad of sources to ensure we’re informed by data. 

The Cross-VALORANT Experience team (XVX) is responsible for providing a cohesive and holistic experience for millions of players worldwide, setting up VALORANT to continue its success for new and existing players alike. This area is connected to the entire product, from the front end UI down to the low-level performance of the game itself, and ensures a high quality player experience via close partnerships with all other VALORANT teams.

Role Description: As a Senior Game Product Manager on VALORANT, you will be working with the Cross-VALORANT Experience, supporting the evolution of the Player Experience on VALORANT. You will help define the long term vision of the team and feature roadmap by actively evaluating opportunity areas and prioritizing features based upon player impact. You incorporate learnings from product experiments, constantly updating your understanding of the product audience to better predict what players care about, and incorporate these lessons into future problem space definition and roadmap focus. 

This role focuses on impact sizing/assessment and designing new features (and feature improvements) within the Around Game Player Experience and our Frontend; this includes products around Player Flow, Lobby, Agent Select, End of Game Experience, Player Survey System, etc.

You will run data analysis and use existing (or help develop new) dashboards to monitor the game’s performance and design experiments to optimize the game’s engagement and revenue metrics. Finally, you’ll be partnered with people across different work functions, so relationship management is a key part of your craft. 

Responsibilities:

• Support the development of long-term product strategy and work with analytics, product, and design teams to improve VALORANT’s current ecosystem of around game player experience.
• Analyze player data and product results to find actionable business insights
• Partner with product teams to prioritize their efforts - accounting for delivery timelines, engagement impacts, and opportunity costs
• Communicate strategic recommendations and product outcomes to business leaders and decision makers

Required Qualifications:

• 5+ years of experience in product management, preferably for a gaming company
• Understanding of User Interface and Frontend systems in multiplayer games used to drive engagement or player sentiment, either through design or personal experience.
• Focus on data-driven decision making or solving problems with incomplete information in the absence of data 
• Experience breaking down complex problems and problem spaces using various business or product frameworks and crafting optimal solutions for our players and our business
• Self motivated, and has a desire to work with people to navigate through ambiguity

Desired Qualifications:

• Experience in video game production, product management, consulting, or business strategy for consumer-facing products preferred
• Deep understanding of video games, video game systems, and Player behaviour either professionally or personally
• MBA or advanced degrees in Economics, Finance, Computer Science, Applied Mathematics, Statistics, Management Information Systems, a related discipline, or comparable work experiences (meaningful work experience = 3+ years in relevant space)

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.