Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

As a team member in Sydney, you'll join a team of internationally and culturally diverse professionals that share our prioritization of player experience, rejection of convention and maniacal passion for gaming.

As Systems Engineers at Riot, we work on game operations - deploying, managing, and proactively improving high performing and highly available services for players. We monitor and administer as necessary all game environments, most importantly the production game environment. We work closely with the Live Operations and NOC teams to understand the state of our games and take swift action to correct any and all problems, faults, and outages.

As a Systems Engineer (Game Operation) - Wild Rift, TechOps (Contractor) you will use your deep technical knowledge and passion to achieve that excellence. Our players are depending on you to provide an uninterrupted game experience. Additionally, you will work with other technical and nontechnical teams, both inside and outside of Riot, to make Wild Rift and its supporting teams operate at peak performance. You will report into the Head of Technical Operations for Wild Rift.

This is a 12 months contract position with a possibility to be extended up to 2 years in total.

Location: Australia, preferred: Sydney or Perth

Remote : Yes (within Australia)

Responsibilities

• Ensure that Wild Rift is up and operating as expected through system monitoring and forming close relationships with other teams
• Quickly correct any system faults or failures that are affecting players
• Perform maintenance on systems and infrastructure as necessary to keep the game operating effectively
• Work independently on mission-critical extended-scoped projects
• Ensure that system, service, and network capacity is sufficient to support current and expected demand
• Write and otherwise document procedures for yourself and others to systematically perform that maintenance
• Create tools to optimize operational tasks

Required Qualifications:

• 2 years of Technical Operations experience supporting live 24/7 services including building, deploying, securing, monitoring, and fixing systems at scale
• Experience with Linux systems at scale on cloud platforms
• Experience with building and troubleshooting networks
• Operational understanding of database systems including querying and migrating databases
• Experience with cloud infrastructure and application security including identifying security problems and addressing potential threats
• Ability to write software especially tools to aid in supporting systems
• English & Mandarin Language Skills is a major plus

Desired Qualifications:

• Experience supporting game infrastructure
• Experience creating, deploying, and managing containerized services
• Familiarity with infrastructure engineering is a plus

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Why Riot Games?

At Riot Games, we offer a collaborative and innovative environment where you can make a significant impact on the gaming community. We are dedicated to creating player-focused experiences and fostering a culture of creativity and excellence. If you are passionate about gaming and have the skills to engage and grow our community, we would love to hear from you. Apply today to join our team and help shape the future of gaming in Australia and New Zealand.

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously. 

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.