A Career at Rheem: Where Comfort Is Your Calling
At Rheem, we're dedicated to bringing comfort to people's lives. And, as a leading global manufacturer of heating, cooling, and water heating equipment, we're innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact people's lives-every day
We are on a mission to expand our portfolio of connected products and solutions to drive channel and customer loyalty while also supporting global decarbonization efforts. Using the power of our innovative connected products, our goal is to deliver real-time diagnostics, recommendations, and insights to create value for our customers and take a leadership role in the market.
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In this role, you will have an opportunity to help us build this newly designed Smart Connected Products (SCP) program. To lay the foundation for a game-changing SCP portfolio at Rheem, you will collaborate with workstreams focused on Air and Water Pilot Design and Launch. If you are a pioneer at heart who enjoys data-driven solutions to create an innovative portfolio of connected products, we want to hear from you!
SUMMARY:
The Product Manager - Digital Solutions is responsible for managing one or more primary product categories throughout the product life cycle. This is a new and exciting role within the Rheem organization. We are looking to skate where the puck is going! As Rheem looks forward to making a leap in the digital world, transformation of our traditional platforms will be key. Activities include developing a product roadmap, conducting competitive benchmarking, identifying and filling product gaps, leading cross-functional teams in developing new products and digital solutions, managing product cost and profitability, monitoring and adapting the product portfolio strategy for smart connected products, leading project management work, and providing marketing support for commercialization, pricing, sales, training, literature, and promotions. The Product Manager - Digital Solutions will have a key role in developing and implementing new solutions and offerings around products, digital services, and integrations with outside partners.
This position will serve our Water Heater Division, located in Roswell, GA.
WHAT YOU'LL DO
- Define and drive the product roadmap for the part of the portfolio that focuses on our clients Cloud and its SaaS offerings
- Engage directly and deeply with customers to uncover needs and requirements, in order to develop a winning product roadmap for our connected products space
- Support project teams with deep insights on controls functionality, app experience, digital tools, sensor technologies, data solutions, etc.
- Lead and implement strategic solutions with outside partners providing value add to end customers and utilities
- Develop digital service initiatives for a specific set of growing business units at our client
- Develop enterprise solutions with UX in mind for multi-device support
- Partner with cross functional teams to complete project justification analysis via ROI & payback periods and develop project buy-in.
- Develop and digital solutions product road map that positions Rheem to win in the marketplace, drives customer-centric innovations, ensures P&L growth, and includes the latest VOC input
- Collaborate with engineering, manufacturing, sales, and purchasing to drive cost reduction activities to maintain and grow product portfolio profitability.
- Partner with marketing to provide the sales team with the necessary sales knowledge, training, and materials enabling them to sell the product.
- Lead competitive benchmarking activities to identify and address product gaps such as product teardowns, PEP process, customer interviews, online research, and other benchmarking methodologies.
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Qualifications:
WHAT YOU NEED
- An innovative spirit and an ability to think creatively
- Bachelor's degree in Engineering, Marketing, Business Administration, or related field.
- 5+ years of experience in product management, marketing, sales, and engineering-related fields.
- High technical aptitude
- Strong proficiency in launching products and new features in web, native iOS, and Android
- Understanding of both smart home ecosystems and building management systems
- Able to work with cross-functional teams (e.g. product managers, engineers, marketing teams) and external subject matter experts
- Experience working within Cloud, SaaS, and emerging cloud use-cases for web/mobile and enterprise companies
- Passionate about building and owning innovative, customer facing products
- Experience in agile software development. Able to adapt to change and open-minded
- Experience and understanding in advanced technology areas such as Artificial Intelligence / Machine Learning and Internet of Things (IoT)
- Great presentation and communication skills
- Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
HOW TO STAND OUT
- Excellent understanding of the smart grid eco-system, including field equipment, grid monitoring and control systems
- Familiarity with existing technologies and industry practices around connected home technology.
- Familiar with utility challenges, use cases, and market opportunities, in addition to utility business case modeling.
- Master's degree in Marketing, Business Administration, or related field.
- Sales, marketing, or HVAC / Water Heating industry experience preferred.
Rheem is an Equal Opportunity Employer
Notice to Third Party Recruitment Agencies:
Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, Hawaii, Idaho, Louisiana, Mississippi, Montana, New Mexico, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.
Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
In the event a recruiter or agency submits a resume or candidate without an agreement, Rheem and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Rheem.
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