Emergency Response Coordinator

Title

Emergency Response Coordinator

We are RMC

Interested in working for a company that is dedicated to serving communities through the restoration of homes and businesses? A company that provides opportunities for advancement while learning alongside a group of experienced, dedicated, skilled remediation leaders? Restoration Management Company is that company. Founded on the premise of hard work, dedication, and commitment to its employees - the expansion of our services throughout the Western States has only been possible through the growth, development and advancement of our employees!

Description

Pay Range: $68,120.00 - $87,880.00 Yearly DOE

Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Safety, Quality, Humility, Integrity, and Team Spirit. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management.

• Promotes the Company in a professional manner while providing Emergency Services.
• Generates new business by selling industry leading restoration services.
• Communicates with customers in person, over the phone, and in writing for the purpose of closing leads.
• Qualifies leads through direct assessment of emergency events and provides supporting documentation to Emergency Services Specialist for follow-up of leads.
• Collaborates and builds relationships with the project managers and marketing representatives in order to effectively sell the Company's services while achieving their sales goals.
• Monitors emergency situations taking place locally, regionally, and nationally for the purposes of generating new sales.
• Provides direction to Emergency Services Specialist on follow-up of leads through use of web-based tools and ESD technology support.
• Tracks the Sales Performance goals as defined by the Director of National Sales to ensure goals are met.
• Identifies sales activities, sales results, and potential commission calculations for purposes of reporting to ESD team.
• Reviews compiled information relevant to emergency events and ensures prompt disseminate to the ESD team as well as other branches and/or departments, as deemed necessary.
• Provides timely response to all electronic communications and all sales opportunities.

• Valid Driver's License with driving record in good standing.
• Experience in construction and/or restoration related sales
• Customer relations focus, with ability to develop strong business relationships.
• Possesses excellent organization skills
• Independent worker, self-motivated.
• Uses good judgement, resourceful.
• Thorough knowledge of MSOffice (Powerpoint, Excel, Word, Outlook)
• Excellent communication skills (written and verbal)
• Ability to excel in both a self-managed and team environment

• Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
• Physical Clearance: Successfully complete a pulmonary function test, including a respirator fit test, to ensure their ability to safely utilize the designated respirator selected for the role.
• Physical Hazards: Potential exposure to physical hazards, including vibration from equipment, the risk of falls in the workspace, exposure to extreme temperatures, and high noise levels.
• Chemical Hazards: Work may involve exposure to various chemicals, including solvents, adhesives, paints, and cleaning agents. Proper use, handling, and storage of these materials are essential to maintain a safe work environment.
• Biological Hazards: Work may involve exposure to biological hazards, such as mold, bacteria, and other pathogens commonly found in restoration environments.
• Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
• Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
• Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.

• Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 50 lbs. regularly and up to 100lbs. with assistance.
• Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
• Sitting and Standing: Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
• Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
• Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
• Visual Ability: requirement for clear vision (e.g., close work, computer use, eye hand coordination)

• Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members.

• Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).

• Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
• Work after hours and weekends given our 24/7 business operations

• May include travel to and from job sites, requiring the use of company and/or personal vehicles. Possibility of attending out-of-town trainings, meetings, or conferences.