How you'll add value:

• Manage and continuously improve the new hire onboarding program, ensuring meticulous project planning, stakeholder signoff, and seamless program execution.
• Serve as the primary liaison between onboarding and Enablement teams, overseeing the scheduling and coordination of role-based sessions and ensuring continuous updates to all onboarding facets, including R365U (virtual onboarding), eLearning modules, and enablement outputs for a cohesive new hire experience. 
• Act as a player-coach, guiding, supporting, and working alongside the team on all aspects of the onboarding program, including new hire communications such as welcome emails, feedback emails, and monthly recaps. 
• Facilitate virtual onboarding sessions for groups of 20+ new hires monthly, engaging and setting expectations from day one. 
• Develop interactive eLearning content that aligns with onboarding goals, ensuring materials are both engaging and impactful for a virtual environment. 
• Measure onboarding output and effectiveness, tracking new hire progress and providing insights to sales management to support continuous coaching and development.
• Ensure transparency between new hires and sales management, creating pathways for feedback and tracking to foster ongoing skill development and role readiness. 
• Foster cross-functional collaboration with teams like product marketing, deal desk, customer success, and solution engineering to support holistic onboarding experiences.
• Simplify and optimize onboarding processes, identifying and implementing improvements to increase efficiency and enhance new hire productivity. 
• Handle multiple onboarding projects and tight deadlines, demonstrating the ability to work quickly and efficiently to meet program needs. 
• Background in program management and program building, with a strong focus on creating structured, scalable onboarding experiences.
• Adapt to a constantly changing work environment with agility and a commitment to excellence in onboarding program delivery. 

What you'll need to be successful in this role:

• Bachelor’s degree strongly preferred. 
• Experience building and managing virtual onboarding programs with a track record of successful implementation. 
• Facilitation experience, including leading virtual sessions and engaging groups effectively. 
• Skilled in writing and developing eLearning content for onboarding, ensuring interactive and engaging materials. 
• Experience with value-based sales methodologies such as Challenger, Command of the Message, and ValueSelling Framework. 
• Proficiency with MEDDPICC methodology and its application in training programs. 
• Experience measuring enablement success metrics to assess and improve onboarding effectiveness. 
• Proficient in key tools within our tech stack: Showpad, SharePoint, Salesloft, Salesforce.com, CPQ, LinkedIn Sales Navigator, ZoomInfo, and Microsoft Suite products. 
• Strong project management skills and a keen attention to detail, with the ability to manage complex onboarding projects. 
• Deep understanding of the sales environment, including experience with full-cycle sales, sales content, tools, and prospecting skills. 
• Excellent communication, project management, and time management skills, capable of handling multiple, simultaneous projects with both long- and short-term priorities. 
• Passionate and enthusiastic about onboarding and enablement with a proactive and positive attitude. 
• Minimum of 2 years of full cycle sales experience, preferably in SaaS. 
• At least 3-4 years of enablement experience with a preference for SaaS background. 
• Restaurant industry experience is a plus. 
• Willingness to travel up to 15% to support onboarding activities and ensure alignment with cross-functional teams. 

R365 Team Member Benefits & Compensation

• This position has a salary range of $110,000-$125,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives


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