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Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.
This individual will report to the Director, HRBP and will work closely with teams based in Austin, TX, Scottsdale, AZ, Westlake Village, CA, and Vancouver, B.C. As a Sr. HR Business Partner (HRBP) you will play a key role in helping our leaders think strategically about people & culture, helping to assess needs & develop solutions in areas such as workforce planning, organizational design, performance management, employee relations, compensation, retention, career development and leadership development. You must understand business priorities and translate them into a plan that supports our rapidly growing business, unique culture and company values.
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We are a hybrid organization with 3 days a week in office. The role is based in our Scottsdale, AZ office
Key Responsibilities:
- Partner with leadership teams to assess, design and deliver solutions needed to optimize talent and enhance effectiveness including, workforce planning, compensation, succession planning and performance management.
- Develop a deep understanding of your client group(s), their situations, and, most importantly, their needs to better develop mutually defined solutions to problems.
- Actively partner, coach & develop leadership team members, managers, and individuals. Provide management coaching to build leadership capabilities to address and resolve employee issues, ensuring a balance in representing all parties' interests.
- Monitor the ""pulse"" of employees and develop and execute on initiatives to ensure a high level of employee engagement and a positive employee experience.
- Be the go to person for employee related questions for the client group'(s) team on just about anything including local office policies, procedures, systems, benefits, compensation, leaves of absence, etc.
- Apply in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Conduct effective, thorough, and objective investigations when needed.
- Ensure relevant people operational and administrative activities for the client group'(s) team are carried-out in adherence to global standards.
- Managing & leading internal communications to client group'(s) team to ensure understanding and buy-in.
- Assist with onboarding new staff, particularly leadership, and acquainting them with the company practices, culture and business.
- Partner with our Total Rewards, Talent Acquisition and Learning & Development teams to optimize processes & build initiatives to support the maturing of our people programs and HR function as a whole.
- Demonstrated ability to drive HR initiatives and deliver results in a fast-paced call center environment.
- Nurture, protect, and scale our values, culture, and focus on diversity and inclusion through guidance on strategic & tactical HR initiatives. The Ideal Profile:
- BS/BA in related field or PHR preferred
- Experience with call center environments
- 8+ years experience in Human Resources (at least 4 years prior HR Business Partner experience), preferably supporting multiple types of client groups (tech, professional, hourly)
- 4+ years advising leadership and managing complex employee relations issues
- Ability to align and connect the organization‚ vision, mission and values to HR strategies and programs
- Strong working knowledge of multiple Human Resource disciplines including organizational design, workforce planning, employee relations, performance acceleration, talent development, compensation, diversity and inclusion, and local employment laws
- Ability to build relationships and communicate flexibly across all seniority levels, functions, and communication styles. Proven track record of effectively coaching on and resolving sensitive employee issues
- Unquestionable sense of integrity, impeccable judgment and have mastered the ability to balance the needs of the company, managers, team members, and practical HR compliance.
- Well-developed project management skills, ability to juggle competing priorities, and attention to detail
- Savvy problem solver, with a positive, scrappy, find a way to get it done mentality
Do the best work of your life at Realtor.com®
Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.