Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment, and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
At Rakuten Rewards we're on a mission to be the most rewarding way to shop. We are the cash-back market leader, having done a tremendous job in rewarding our members for shopping for the brands they love.
In service of this goal, we have a high visibility, high impact product management role in Affiliate Tracking and Attribution to lead the evolution of the suite of services powering Rakuten Rewards' core Cash-back value proposition. You will work closely with cross-functional teams across Product, Engineering, Operations, Data, Finance, Sales, and Marketing, as well as external advertising and affiliate network partners, to continuously evolve our market-leading rewards attribution platform.
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Join our team as a Senior Product Manager of Reward Attribution, reporting to the Group Product Manager of Tracking and Attribution, to shape the product direction of the engine powering Rakuten Rewards.
KEY RESPONSIBILITIES :
- Captain strategic direction for the Reward Attribution team by negotiating approaches with cross-functional partners to provide the best Cash-back Shopping experience for Rakuten members
- Collaborate with cross-functional partners to identify serviceable opportunities, shape requirements and collaborate in designing technical solutions that continuously improve the reward attribution platform and the product experiences dependent on it
- Craft the Reward Attribution roadmap, aligning with organizational product goals and prioritizing product development based on business value, customer impact, and technical feasibility.
- Identify and execute on opportunities to create efficiencies through automation, tooling and best practices frameworks
- Partner and liaise with affiliate network and advertising partners to continuously improve systems integrations and processes
MINIMUM REQUIREMENTS:
- Proven track record of successfully managing complex cross-functional projects to deliver high-quality product outcomes in an efficient, collaborative manner
- Excellent communication, collaboration, and stakeholder management skills.
- Strong problem-solving and analytic skills.
- Experience working in a fast-paced, dynamic environment.
- Experience with software development and Agile methodologies and tools such as Jira, Confluence, or similar.
- Comfortably self-reliant in performing analysis with SQL to drive data informed decisions.
QUALIFICATION REQUIREMENTS
- Bachelor's degree in computer science, engineering, or a related field. MBA or MS in computer science, engineering or equivalent preferred.
- 5+ years of experience in product management or equivalent, with a focus on integrated backend systems, data processing, or related areas.
- Working knowledge of Java, Groovy, iOS & Android development is a plus.
- Prior experience in Affiliate, Loyalty and Cash-back, is a plus
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Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.