Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.
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Job description
The Sales Strategy and Go-to-Market team builds and executes plans that generate awareness, drive demand, and create a path for customer acquisition and retention. Comprised of B2B and Product Marketing, Solutions Engineering, and Sales Enablement our team is the primary liaison between Sales, Product, and Engineering teams.
We're looking for a dynamic coordinator to join the team. This is an opportunity to join a high performing, highly visible team reporting to the Senior Director, Sales Strategy and GTM. In this role you'll interface with teams across Rakuten and play an integral role in project management and support.
Key Responsibilities:
- Project Management: Maintain weekly and monthly status reports. Ongoing administrative and use of project management and sales tools including JIRA, Monday.com, and SFDC.
- Sales Enablement Support: Support the Sales Enablement and Solutions Engineering leads in streamlining the sales process by managing sales tools, coordinating training sessions, and managing approved sales content.
- Onboarding: Support the onboarding of new sales hires, roll out of sales playbooks, and ensure the sales team is equipped with the knowledge and tools needed to meet their targets.
- Sales Support Initiatives: Coordinate with GTM leaders to support planned/approved initiatives.
- Content Creation: Support B2B and Product Marketing with the development of case studies, competitive information fact sheets, product collateral, and custom work.
- Become an expert on the market, competitive landscape, and buyer needs and behaviors
- Build and maintain strong collaborative partnerships with product management, engineering, sales, marketing, and other functions across the business.
Experience + Qualifications Required
- 1-2 Proven work experience as a Sales Enablement Coordinator or similar role in project management.
- Highly organized and detail-oriented with a strong command of project management.
- Strong communication, writing and interpersonal skills. Excellent presentation, written, and verbal communication skills, with an eye for quality, creativity and attention to detail.
- Exemplary critical thinking, analytical and problem-solving skills. Proven ability to pivot with changing requirements and priorities.
- Demonstrable impact working both independently and as part of a team
- Experience with WordPress or other HTML and Content Management Systems preferred but not required
- Experience working in JIRA, Monday.com and other project management systems preferred but not required
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $62,856.00 - $107,136.00 annually