Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.
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This role is on the forefront of financial performance and will work cross-functionally to deliver intelligence on key metrics and strategic recommendations on go-forward strategy to shape the direction of the Canada business. This is both a hands-on and strategic role- the right person can tell stories with data and will inform and influence strategic decision-making. Close partnership with the GM, Sales, and Operations to guide fact-based decisions and clearly communicate risk/opportunity at all levels of the organization.
Responsibilities
- Analyze Canadian market trends to formulate growth strategies and identify business opportunities. Implement appropriate action to maximize financial objectives from both a bottom-up and top-down approach.
- Analyze and model potential deals with merchants based on profitability outcomes
- Model pricing changes, establish pricing structures for new products and merchants
- Forecast, trend watch, monitor ROAS, and analyze promotional performance, revenue, and gross margin monitoring, in addition to ad-hoc analysis based on business needs
- Own Revenue and GM$ forecasting at a Category/Merchant and Buyer level.
- Monitor, report and escalate revenue and margin risks associated with merchant commission changes, reversals, reseller impact, fraud.
- Own end-to-end management of Canada objectives, related to cross-functional needs and resources; effective communication with Engineering and Product.
- Partner with senior leadership to determine organizational objectives on a strategic annual/monthly/weekly basis for the Canada business.
- Build Canada's annual revenue and margin budget, while monitoring and reforecasting in-season performance. Key player in overall P&L reporting and analysis.
- Give presentations updating cross-functional partners with trends, impacts to forecast, and ideas for improving performance.
- Develop weekly/monthly/quarterly reporting to media and commission targets, distribute to stakeholders.
- Develop predictive models to determine impact of deals on larger business, impact of commission creases and rev share deals.
Requirements:
- 5-7 years relevant work experience, preferably in Revenue Planning, FP&A, retail or eCommerce
- Experience with tops-down and bottoms-up planning
- Strong ability to create structure and build new processes
- Quantitative mindset and analytic capabilities
- Tableau/self-service BI platform experience. Understanding of SQL is a plus.
- Moderate/advanced executive communication skills
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.