Job Description:
Manager, Web Development
Location: In-office location (preferably Chicago, SF, NY)
Overview:
We are seeking a highly skilled and experienced Web Development Manager to join our B2B global marketing team. The ideal candidate will play a vital role in building and maintaining our web platform. You'll be responsible for working with a multi-functional team of designers, marketers, data scientists, and engineers to develop and maintain Rakuten Advertising's marketing and event sites. You will be working with a variety of modern web technologies including HTML, CSS, Javascript, WordPress, APIs, GitHub, amongst other frameworks. Your role will also include collaborating on objectives and key results (OKR) planning, road mapping, and managing vendor relationships.
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This role reports to the Director of Creative at Rakuten Advertising and requires a deep understanding of web development, website properties, best practices, digital advertising, marketing automation, third-party integrations, data analysis, and a strong ability to drive results through global marketing initiatives.
Key Responsibilities:
- Be a core contributor to the development, optimization, and infrastructure of the Rakuten Advertising marketing and event websites.
- Collaborate closely with Engineering, Growth, Brand, and SEO teams to ensure reliable, performant, accessible, and secure sites.
- Develop and maintain high-quality user interfaces, ensuring accessibility standards are met and conducting visual QA to deliver polished, user-friendly experiences.
- Participate in code reviews and provide feedback to other engineers on the team.
- Troubleshoot and debug issues as they arise.
- Stay up to date on industry trends, emerging technologies, and best practices in web development, and introduce innovations that improve the digital experience.
Abilities & Experience:
- 5+ years of demonstrated success in managing multiple website properties across various regions, with an analytical eye for optimal user journey flows.
- Proficiency with website platforms (e.g., HTML, CSS, WordPress, GitHub, etc).
- Intricate reporting skills and traffic analysis using GA4.
- Familiar with technical specifications and functional requirements documentation.
- Strong understanding of user experience (UX) principles and best practices.
- Experience with website optimization and performance tuning.
- Knowledge of SEO best practices.
- Knowledge in implementing Google Analytics 4, Google Tag Manager, and Google Search Console.
- Experience conducting website maintenance and optimization, ensuring optimal performance and user experience.
- Bachelor's degree in computer science or a related field, or equivalent work experience.
- Strong attention to detail, excellent organizational skills, and the ability to handle multiple projects in a fast-paced environment.
- Excellent communication and project management skills; ability to execute under pressure, highly organized, and proactive.
- A team player with a proactive attitude and a willingness to learn.
Additional Desired Skills:
- Experience working with global teams and understanding of cultural nuances in different markets.
- Proven track record of managing global campaigns and executing regional campaigns to meet the regionalized needs of local teams.
- A proactive approach to staying updated with the latest trends and best practices in AI, digital marketing, and new website tools.
- A collaborative mindset with the ability to work effectively in an evolving, agile, and results-driven environment.
Rakuten International:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Advertising:
Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
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Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $72,090.00 - $123,876.00 annually