Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment, and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.

• Communicate with all levels of internal and external contacts and ensure prompt responses
• Manage and maintain busy calendars, and respond to meeting requests that require frequent re-prioritization
• Communicate with the product development staff on the CTO's / CPO's behalf and coordinate logistics for high-level meetings, primarily internally and occasionally externally.
• Assist with daily administrative duties including completing expense reports, and arranging detailed travel plans, itineraries and agendas.
• Assist with preparing documents and meeting materials; occasional research
• Assist team with meeting deadlines and having all information to help the executives make decisions
• Assist with recurring product development-wide gatherings (e.g. townhalls)
• Assist with events managed by CTO / CPO (e.g. leadership summits, hackathon)
• Handle multiple tasks at the same time and have the ability to anticipate the CTO's / CPO's needs and change direction quickly and often without having all the details
• Assist with high-level projects as needed

• Must be proficient in Microsoft Office Suite and possess a general technical proficiency
• Travel arrangements and scheduling experience
• Exceptional written, verbal, and interpersonal communication skills
• Strong organizational skills that reflects the ability to prioritize, plan ahead, and perform multiple tasks seamlessly
• Creative and resourceful in solving issues and improving processes
• Proven ability to handle situations independently
• Able to work successfully in a highly cross functional team environment -- being comfortable and familiar working with different time zones is essential.
• Attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment's notice
• A terrific work ethic accompanied by a get-it-done attitude

• Minimum 5-7 years of progressively responsible experience as an executive assistant.
• Bachelor's degree required