At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
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System Developer II - Provo, UT
Why We Have This Role
The Business Applications Developer is responsible for maintaining the usability, stability, and security of Qualtrics's corporate SaaS applications and scaling the systems & team processes via automations. The team governs system utilization, provide technical support to end-users, and implement system changes or upgrades in order to drive efficiency & effectiveness of the systems.
Our developers are the catalysts for process improvement through automation within BizApps systems. To continue scaling, we need to build smarter processes that let our employees focus on what's meaningful. As a developer, you will be responsible for building and maintaining internal platforms that will allow the company to scale faster.
How You'll Find Success
- Understanding business processes and objectives & helping with strategic initiatives that span across multiple departments.
- Collaborating effectively with teams across different functions to provide guidance on development best practices & recommendations.
- Staying updated with technology trends.
- Staying agile and adaptable.
- Continuously learning and growing
- Deploying creative backend and front end solutions to solve end user problems, with an attitude towards getting things done.
How You'll Grow
- Expanding technical proficiency in relevant systems - particularly in Mavenlink, Workramp, & Tableau
- Helping team scale by reducing admin overhead via provisioning automations
- Understanding development roadmaps and strategic initiatives.
- Developing leadership skills through project leadership and mentorship.
- Setting goals, tracking progress, and creating action plans for professional growth.
Things You'll Do
- Collaborate with business stakeholders to understand business needs and resolve issues.
- Code for platforms using a variety of languages including JavaScript, Python, Lightning Web Components, APEX, and SOQL. (Don't worry if you don't know them all right now! We've all learned new languages on this team.)
- Identify and reduce system technical debt.
- Execute all phases of software development projects including resolving issues, escalating when necessary, and helping to ensure a successful deployment.
- Build scalable solutions that incorporate best practices and set the standard for system architecture and design.
What We're Looking For
- Bachelor's Degree (Information Systems, Computer Science, Statistics, Business, Mathematics preferred).
- 1+ years of development experience in a complex environment preferred.
- Experience successfully working along side other developers and administrators in a collaborative code/declarative environment.
- Skilled in troubleshooting within technical systems
- Experience with scripting and APIs for ETL operations preferred.
- Fluent in English
What You Should Know About This Team
- Corporate-wide impact: The system ownership and management extends across multiple departments, and any changes made and implemented have a significant impact and high visibility throughout the entire company.
- Consistent learning: The system knowledge is vast, and team members are encouraged to expand their scope as they progress in seniority. There are always opportunities for growth and learning.
- Collaboration: Implementing best practices for systems requires working collaboratively across departments such as Engineering, Security, Procurement, and Go-To-Market. It's a collective effort to ensure we have top-notch systems and deliver exceptional support for them.
Our Team's Favorite Perks and Benefits
- Experience Bonus program offering unique experiences on the 1-year anniversary with the company.
- Global Wellness Reimbursement program to support employee wellness.
- Global Mental Health Benefit through Ginger, providing 24/7 mental health support for employees and their dependents.
- Savings Fund program for automatic monthly contributions and employer match.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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