At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
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Software Engineer II - XM
Why We Have This Role
As a software engineer at Qualtrics, you will be building systems to help our customers both understand and respond to the experience data provided by their customers or employees. Designing systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!
Engineering Services (ES) plays an important role in the Qualtrics mission to "Build technology that closes experience gaps". The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.
How You'll Find Success
- Strong level of curiosity
- Ability to create trust in customers and teams through thorough communication
- Takes initiative and shows scrappiness in getting things done
- Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates
- Takes analytical mindset to approach problems and find solutions
- Shows desire to learn new skills and grow in the role
How You'll Grow
- Develop the ability to build scalable, fast, robust, and simple SaaS solutions.
- Develop familiarity with containerization and full-stack development.
- Learn to implement new functionality from provided requirements and specifications.
- Benefit from working with other engineers, tech-ops, and product managers
- Learn Agile methodologies by attending daily stand-up meetings, prioritizing tasks, and working with a sense of urgency to meet a scheduled plan to deliver value to our customers
Things You'll Do
- Design distributed, low latency services for ingesting, processing, and aggregating data
- Build integrations with SaaS leaders like Slack, Salesforce, and Tableau
- Create analytics that identify trends and sentiment in free-form text data using natural language processing and machine learning
- Build widgets for visualizing data in dashboards and reports
- Work with customers to deliver their unique requirements with the Qualtrics Platform
- Architect and deliver innovative, full-stack solutions to meet customer needs
What We're Looking For On Your Resume
- Bachelor's or Master's degree in Computer Science
- 2+ years of experience in a software engineering capacity
- Experience with modern programming languages (Java, PHP, Scala)
- Web-related technologies including HTML/CSS and JavaScript
- JavaScript frameworks including angular or node
- Database / Data Storage experience (SQL / MySQL)
- Must be legally authorized to work in job location without Qualtrics sponsorship now or in the future
What You Should Know About This Team
Engineering Services (ES) plays an important role in the Qualtrics mission to "Build technology that closes experience gaps". The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.
Our Team's Favorite Perks and Benefits
- We spend 10% of our time on individual engineering growth activities every quarter
- We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
- $1800 USD Experience bonus to be used for an "Experience" of your choosing
- Competitive salary, performance bonuses, generous savings fund match.
- Quarterly Wellness Reimbursement, can be used for activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.