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Senior Specialist, Business Systems Analyst - PGIM Global Services (Tampa, FL or Newark, NJ - Hybrid)

AT Prudential Financial
Prudential Financial

Senior Specialist, Business Systems Analyst - PGIM Global Services (Tampa, FL or Newark, NJ - Hybrid)

Tampa, FL

Job Classification:
Technology - Agile, Delivery, & Product

As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers!

If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.

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At PGIM, You Can!

We are looking for a talented Technical Business Analyst with extensive hands-on experience in Adobe Experience Manager (AEM) to join our team. The ideal candidate will collaborate closely with our product and technical teams to define requirements, create user stories, support the development team, test enhancements and demo the work back to our business stakeholders. This role is crucial in supporting our transition to AEM, driving successful adoption and utilization across the organization.

This role is based in our office in Newark, NJ or Tampa, FL. Our organization follows a hybrid work structure where employees can work remotely and/ from the office, as needed, based on demands of specific tasks or personal work preferences. This position is hybrid and requires your on-site presence on a reoccurring weekly basis 2 days per week.

What You'll Do:

  • Collaborate and innovate by engaging with stakeholders to gather and document both business and technical requirements for the AEM platform, including authoring components, data migration from legacy systems, and developing training guides for content authors.
  • Create and manage AEM page templates, Experience Fragments, and other reusable components to ensure a seamless and efficient content creation process.
  • Support and guide content authors to streamline content creation and updates within AEM, providing expert guidance and support.
  • Define and develop clear and actionable JIRA stories that outline business requirements and technical tasks for the development team, ensuring smooth project execution.

What You'll Bring:

  • Proven expertise as a Technical Business Analyst with hands-on involvement in Adobe Experience Manager (AEM) as a cloud service.
  • Technical acumen with a strong background in creating and managing AEM page templates, Experience Fragments, content fragments, and authoring components.
  • Effective communication skills with the ability to write clear and actionable JIRA stories and technical documentation, facilitating seamless collaboration across teams.
  • Cross-functional collaboration experience, working with diverse teams including developers, product owners, and production support staff.

What Will Set You Apart:

  • Familiarity with content authoring workflows and AEM best practices, positioning you as a go-to expert.
  • Strong problem-solving skills and a proactive approach to project delivery, ensuring successful outcomes.
  • Experience with software implementations and/or working directly with end users.
  • Experience working in/or supporting a Content Management System (CMS).
  • Ability to quickly immerse yourself in new software applications and become the resident expert in a short amount of time.

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you

  • Medical, dental, vision, life insurance and PTO (Paid Time Off)
  • Retirement plans:
  • 401(k) plan with generous company match (up to 4%)
  • Company-funded pension plan
  • Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional health, and career development.
  • Tuition Assistance to help finance traditional college enrollment, approved degrees, many accredited certificate programs, and industry designations.

To find out more about our Total Reward package, Total Rewards Brochure

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $120,000-$140,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

About PGIM Operations and Innovation Group

PGIM Operations and Innovation drives digital transformation, modern data analytics, and operational excellence across PGIM in partnership with our business and corporate functions. We are aligned into seven verticals to drive innovative solutions and deliver operational services that contribute to PGIM being a world-class investment manager. Our workstreams operate in a collaborative, agile manner and foster a strong community focused on most relevant emerging technologies and best-in-class solutions.

About PGIM - Global Asset Management

PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023 With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives.

With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Our Commitment to Diversity, Equity, and Inclusion

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

#LI-LR1 #LI-Hybrid

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

Client-provided location(s): Tampa, FL, USA; Newark, NJ, USA
Job ID: Prudential-R-118812
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Health Insurance
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
    • Family Support Resources
  • Vacation and Time Off

    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Stock Purchase Program