Job Classification:
Marketing & Communications - Marketing
A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE
As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.
We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers!
If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.
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At PGIM, You Can!
What you will do
Our business is evolving to include more custom and personalized experiences to support the firm's product and distribution growth in global markets. The team seeks a Digital Experience Specialist to play an important role in creating intuitive and engaging digital experiences and journeys. The role will leverage business objectives, data and user intent to develop digital experiences that drive client engagement and satisfaction. A professional presence supported by demonstrated leadership and the ability to address the needs of a diverse set of stakeholders is essential to the role.
What you can expect
- Design intuitive and personalized user experiences that prioritize usability and engagement, meeting business goals.
- Create and iterate wireframes and prototypes to convey design concepts and incorporate feedback.
- Conduct competitive and user research to understand needs, pain points and user behavior.
- Leverage user journey and experience mapping skills to analyze user engagement to highlight successes and identify opportunities to improve client experiences.
- Facilitate and run experience workshops with all stakeholders and produce related findings.
- Translate business-approved wireframes, prototypes and design concepts into business requirements for agile technology developers to execute.
- Stay ahead of evolving best practices, design trends, new tools and technology, and communicate related insights to stakeholders.
- Conduct A/B and usability testing to modify journeys and designs based on performance of data.
- Put forward new cases for design improvements with marketing and product managers.
- Be the voice of the client when communicating with content strategists, developers and other stakeholders to ensure user-centered content solutions are realized.
- Partner with cross-functional stakeholders to understand business needs and map them to outcomes.
What you will bring
- 5+ years of experience designing digital user experiences and journey management leveraging user-centric design principles; B2B distribution experience is a plus.
- Relevant experience working in highly regulated industries (e.g. finance, health care, etc.).
- Proficient in wireframing and prototyping tools, including but not limited to Figma, Sketch and Adobe XD, to create mockups and prototypes.
- Strong understanding of information architecture and ability to structure content and navigation that lends to personalized next best actions.
- Proven experience driving and influencing digital experience change across highly matrixed organizations tackling ambiguous problems with tangible business outcomes.
- Excellent communication skills (presentation, written, verbal) with all levels of management, including strength in balancing the right amount of detail for each audience.
- Proficiency using Jira.
- Experience with ADA/WCAG standards for accessibility.
- Figma / AEM
- Design Thinking Methodologies
- Adobe Creative Suite
- PowerPoint
- Microsoft Office Suite
*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
What we offer you
- Medical, dental, vision, life insurance and PTO (Paid Time Off)
- Retirement plans:
- 401(k) plan with generous company match (up to 4%)
- Company-funded pension plan
- Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional health, and career development.
- Tuition Assistance to help finance traditional college enrollment, approved degrees, many accredited certificate programs, and industry designations.
To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers
Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $110,000 to $120,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
About PGIM Investments
About PGIM - Global Asset Management
PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023 With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives.
With a history dating back 145 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Our Commitment to Diversity, Equity, and Inclusion
Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.
What we offer you:
- Market competitive base salaries, with a yearly bonus potential at every level.
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
- 401(k) plan with company match (up to 4%).
- Company-funded pension plan.
- Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.