Based on a hybrid support model of internal and third-party vendors, this role will work closely with the HR Operations and Global Technology teams to deliver end-to-end solutions that support data requirements, align with regulations, and provide an excellent user experience. This role will also collaborate with other stakeholders in HR at various levels of the organization as part of new work intake and production support.

This role will be a hybrid work arrangement based out of our Newark, NJ location.

What you can expect:

• Within the global HR Support model, this position will provide ongoing assistance to the HR Data Management team.
• Providing daily support in a fast-paced production environment where there is a need for consistent attention to data details and partnering with global HR teams in local regions. Data integrity and accuracy is a critical aspect of this function, and this position will support quality assurance on a regular and ad hoc basis.
• Support the team's endeavors for continuous process improvement and simplification to regular processes, with a goal of yielding operational efficiencies and / or improve experience.
• Support business analysis efforts for multiple projects and implementations. This includes collecting and documenting business requirements, analyzing impacts and interdependencies of systems/configurations, partnering with technology teams to translate business needs into streamlined system designs, providing quality review of functional specifications, and coordination/execution of user acceptance testing (UAT).
• Prepare reports and data exhibits for management team(s).
• Documentation of processes, both existing and future.
• Partner with the internal technology team(s) that manages system integration files, providing lights-on support and triaging of new issues.
• Support any regulatory-driven data needs, such as GDPR or DSARs.
• Address / resolve production issues and related recovery efforts.

What you'll need:

• Business analyst skills and the ability to use insights to drive process improvements, particularly related to data and systems.
• Critical and creative thinking, with the ability to think broadly and make connections across multiple programs, processes, systems, and domains.
• A strong background in data and/or integrations management.
• Oral and written communication skills, with the ability to effectively flex style and approach based on the audience (e.g., senior leadership, vendors, technology support, executives, participants)
• Risk management and control mentality.
• An investigative mindset that is genuinely curious to know all the details.
• Advanced MS Excel skills.

I'd be a plus if you had:

• Experience with production support within a technology and/or data setting, particularly in a large and nuanced global organization.
• Ability to present and clearly explain technical information to non-technical audiences.
• Experience with large, complex organization process management.
• Experience in technology or HR Operations.
• Experience supporting HR Data.
• Experience creating Macros in Excel/VBA.

At Prudential, you can:

People who have successfully developed their skills in this role have gone on to be promoted within our Human Resources and Technology spaces.

We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.

We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• Retirement plans:
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $71,100.00 to $105,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.