Description
Interpretation of one language with translation, or interpretation of two languages or dialects with or without translation in one language.
Provides accurate and impartial on-site spoken language interpretation services requiring advanced proficiency in oral and written English and one foreign language or language dialect with preference for native or near native fluency in the language of interpreting. Fluent English pronunciation is required. Professional level medical interpreting and knowledge of medical vocabulary to assist Limited English Proficient (LEP) patients and SMC medical personnel to ensure linguistically appropriate care. Acts as a cultural broker and patient advocate as directed in addition to assisting LEP patients to access a full range of Swedish services. Informs providers and patients of relevant cultural issues to assist in delivering culturally competent care. Language services include spoken language interpretation (in person, telephone or VRI [video remote interpretation]), sight translation, consecutive and simultaneous interpretation, translation of written material and peer review of translation projects as needed. Maintains and updates personal calendar of assignments through computer and Smartphone in a timely manner and places patient reminder calls and assists with rescheduling and canceling patient appointments as needed. Communicates potential interpretation issues/concerns to provider(s) and Manager. Seeks evaluation, certification and additional training in interpreting, health care practices and beliefs, and cultural competency.
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Abides by organization and department standards as well as the National Code of Ethics for Interpreting in Healthcare. Understands and abides by hospital policies on patient confidentiality, informed consent, non-discrimination and by interpreter code of ethics and standards of practice.
Keeps accurate statistical and program data of encounters by documenting in Excel and Outlook. Accepts and processes assignments for his/her language, following office protocol, logging information properly, contacting patients and informing the scheduling department of any relevant changes in a timely manner.
Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Upon hire: National Certified Medical Interpreter - National Board of Certification for Medical Interpreters or Washington Social Services Interpreter - Washington State Department of Social and Health Services
- 1 year Interpretation experience in a medical clinic or hospital setting
- 2 years experience in translation of English and source language; Must pass a competency exam and skills assessment
Preferred Qualifications:
- Bachelor's Degree
- Continuing education and/or training preferred in medical interpretation competencies, translation and medical terminology/phrases.
- Professional training in translation or equivalent experience
- Training and education in translation competencies
- Upon hire: ATA certification or DSHS Translator Certification
- 3 years Interpretation experience in a medical clinic or hospital setting
- Prior video interpreting experience
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team
Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 294278
Company: Swedish Jobs
Job Category: Patient Services
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Technical/Skilled Support
Department: 3900 SS linguistic Svc
Address: WA Seattle 747 Broadway
Work Location: Swedish First Hill 747 Broadway-Seattle
Pay Range: $25.79 - $40.23
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits