Reporting to the CIO for Shared Services Technology, you will lead the strategy and innovation function in support of all Shared Services Domains. You and your team will also focus on technologies, architectures and approaches that benefit all software development teams, establish future state roadmaps and review emerging capabilities. This group specializes in software architecture, delivery and servicing to transform how work is done through agile, devops and modern product management.

We prefer this leader have experience with:
• Banking or financial services technologies with leading edge technology and best practices
• Software Solutions Architecture working with
o Application Programming Interfaces (API)
o Cloud-Native Architecture
o Automation and Process Improvement
o Site Reliability Engineering
o Design Thinking
o Emerging Technologies
• Understand the Software Development Life Cycle (SDLC)
• Establishing re-usable best practices and standards across teams
• Solving high impact and challenging problems
• Driving new ways to work
• Leading high performing teams
• Collaborating across teams and functions
• Communicating with high level executives both technical and non-technical
• Understanding the business you support

Job Description

• Directs all activities and initiatives related to application services for an entire organization or for major clients.
• Directs and manages the delivery of large or complex application development projects. Defines strategies and client needs focused on technology development.
• Maintains relationships with clients; communicates with IT and business management. Monitors prompt response and support for technical issues.
• Ensures high standards and quality of technical work. Directs reviews of tools and technologies for improving performance and reducing costs.
• Directs, motivates, develops and manages the performance of the management team and key staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Application Development, Business Management, Customer Needs (Inactive), Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies
Application Development (Client/Server), Application Development (Object-Oriented), Application Localization and Internationalization, Application Maintenance, Application Testing, Budgeting, IT Industry: Trends & Directions, Software Process Improvement (SPI), System Testing

Work Experience
Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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