Needed tools:
Jira, Troux, Service Now, KY3P, Confluence

Enterprise Architecture
Analysis and Planning
Design Thinking
Business Process Modeling
Cloud Computing
Business Intelligence Reporting
Experience working in financial services organizations, preferably in a vendor hosted application ecosystem.
Hard Skills:
Proficiency in business process modeling and optimization techniques.
Certifications in Business Architecture, TOGAF, or other architecture frameworks is desirable but not required.
Knowledge of Agile methodologies and frameworks (e.g., SAFe Agile)

Soft Skills:
Communication, Relationship Building, Collaboration, Influencing, Strategic Thinking, Leadership.

Taking a lead role in complex requirements analysis and documentation.
Facilitating communication between business stakeholders, development teams, and various internal risk partners.
• Assist Enterprise Architects in the creation of strategic roadmaps for transitioning to target enterprise future state, in alignment with business and technology goals while analyzing client requirements and collaborating with R&D divisions to provide ongoing support.
• Support the creation of strategic roadmaps that align with enterprise strategies, business objectives, enterprise standards, processes and methodologies.
Analyzing enterprise capabilities and IT opportunities in enterprise business processes; Identify and champion enterprise architecture improvements through the adoption of existing and new technologies.
Assisting Enterprise Architects and business and technology partners to drive business outcomes by providing optimum IT solutions and capabilities while mitigating risk.
Working with other enterprise architecture staff, experts and decision makers to accurately define client requirements; provides ongoing support for data, applications and system client requests.

Job Description

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes .
• Directs business process improvement projects for internal business groups, aiming to improve business results .
• Identifies and documents all system constraints, implications and consequences of various proposed system changes .
• Provides recommendations for addressing and resolving business issues, for a specific business group .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies
Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.