Job Description:
Summary:
A Junior Deal Operations Analyst is a sales enabler for a group of sales reps, who drives activity that crafts a streamlined sales motion for the organization. They provide rapid response to sales reps for core deliverables that drive sales results, including: customer price quotes, territory reporting, sales collateral, desktop research, and operational support as vital. They help optimize sales activity, identify process improvement focus areas, and collaborate across multiple stakeholder organizations to drive sales revenue.
Who you're committed to being:
- You are Self-motivated and a self-starter.
- Accountable to complete work in an efficient and complete manner
- You are detail oriented
- Continually looking for ways to streamline and improve processes
- You enjoy learning and are open to new ways of doing things.
- When communicating you are self-aware, insightful, and proactive.
- You believe in continuous improvement and request frequent feedback from others.
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What you'll do:
- Drive coordination and support resourcing for the sales territory.
- Work closely with sales teams to achieve Pluralsight's sales goals.
- Provide pre-sales client support as needed.
- Learn and maintain in-depth knowledge of the Pluralsight platform.
- Collaborate with Sales Operations and other enabling support teams to ensure an enabled Sales and Customer Success team.
- Coordinate with Finance and Legal teams to ensure contract and invoice alignment to sales orders.
- Provide quotes to prospective customers as advised by the Sales team.
- Assist reps and customers with vendor form agreements and other administrative tasks related to sales process.
- Aide customers in navigating the MSA (Master Services Agreement) process.
- Provide process and tool expertise that enable the Sales and Success teams to achieve sales goals Research and find data to support individual and comprehensive selling activities.
- Look for areas of improvement within the systems and process to further enable efficiency Operate as primary field and inside support resource, providing task offloading as needed.
Experience you'll bring:
- Salesforce experience a plus.
- Proficiency in MS Office applications (e.g. Word, PowerPoint, Excel) is preferred.
- Proficiency in Google Suite applications (e.g. Docs, Sheets, Slides) is a plus.
- Forward-thinking, collaborative and team-oriented attitude with the ability to think outside of the box.
Requirements:
- Bachelor's degree as a minimum qualification is mandatory.
- Excellent communication skills
- Must be open to working in any of the following regional time zones : NA, EMEA or APAC.
- Strong learning mindset, eager to grow, adapt, and continuously improve in a dynamic environment.
- Experience working as a key support member in a fast-paced, technical sales team environment Ability to build, work within, and improve structured processes.
- Proficiency in service and interpersonal support
- Ability to optimally prioritize and deliver on critical needs in a timely manner.
Travel Requirements:
While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.
Why you'll love working here:
- We're hybrid-friendly
- We're mission driven and guided by our culture pillars
- We have a strong commitment to diversity and belonging
- We cultivate a culture of trust, autonomy, and collaboration
- We're lifelong learners and champion team member growth and advancement
- We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.
About us:
We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.
Learning and development are at the core of who we are. We're out to help every technologist build better, and we're looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.
Physical and Mental Requirements:
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.
EEOC Statement:
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
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