Flexible Work Arrangement: Hybrid

The primary responsibility of the Sr. KYC Analyst (Know Your Customer/Fraud Examiner) will be supporting the Manager, KYC in the development and implementation of PJM's Know Your Customer (KYC) program. The Sr. KYC Analyst will conduct in-depth due diligence on new and existing PJM customers/members using a structured KYC methodology, in a timely manner, in order to identify and assess the risks they present. This work will support obligations related to FinCEN, OFAC, and other regulatory efforts.

Essential Functions:

• Conduct thorough customer and/or enhanced due diligence and verification processes in accordance with regulatory requirements and industry best practices.
• Collaborate with internal teams to obtain necessary information for KYC procedures to reduce likelihood of bad actors in PJM environment.
• Review and analyze customer documents, identifying and resolving discrepancies.
• Perform necessary outreach to existing customers/members and pending applicants to ensure the most accurate information is received.
• Ensure compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.
• Review reports to assess credit risk exposure.
• Stay up-to-date on changes in KYC and AML regulations and best practices.
• Update and maintain customer records, ensuring accuracy and completeness.
• Safeguard customer data that is received.
• Maintain knowledge of the business environment, objectives and requirements relative to PJM's processes and tools and use that knowledge to develop communications for internal and external stakeholders.
• Present, facilitate and lead assigned process improvements using methods of data gathering and analysis, problem solving and project management
• Support activities within the PJM membership regarding education and communication of findings and data to drive to quality outcomes.

• BS degree in Business Administration, Finance or equivalent work experience
• At least 5 years of experience Leading projects
• At least 5 years of experience Analytical/Investigative research
• Ability to develop strong relationships with multiple departments and divisions
• Ability to work in a team environment as a team member or as team leader
• Ability to produce high-quality work products with attention to detail
• Ability to visualize and solve complex problems
• Experience in analyzing large volumes of data and creating summary reports.
• Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)

• MBA degree in Business Administration
• Experience in the application of advanced planning, modeling and analytical techniques
• Experience managing projects
• Ability to deliver presentations and/or training using acceptable methods and techniques
• Experience developing policies, procedures, standards or manuals
• Experience documenting and improving business processes
• Other CAMS, CFCS, CFE or other anti-financial crime certification