PHMG is the world's leading audio branding agency, working with more than 36,000 clients in 54 countries. Globally renowned brands such as Audi, Adidas and Coca-Cola trust us to make them sound as good as they look.

We're looking for a Client Services Executive to help us ensure every client gets the most value from our service. As a provider of administrative support to the Client Services team, you'll be part of an integral department that works to maintain our high standards of customer service.

This role would suit a career-minded, focused and enthusiastic person with some administrative experience. Self-motivated and helpful, you're also an exceptional listener - with strong analytical skills and excellent attention to detail.

• Accurately inputting client account information on the internal CRM database
• Filing, faxing, answering calls as and when required
• Supporting the client services team
• Assigning new client activation accounts
• Scheduling client discovery calls on behalf of Account Managers
• Assisting with transcribes and troubleshooting

• Experience in customer service
• Excellent verbal and written communication skills
• Strong IT skills
• Ambitious, reliable and focused
• Dedicated team player with drive and initiative
• Ability to multitask, work under pressure and meet and exceed realistic set targets
• Flexible, enthusiastic, proactive and organised approach to work

• Competitive salary and rewards
• £50/month timekeeping bonus
• Career development and progression directly linked to your performance
• Free gym membership
• Cycle to work scheme
• Birthday gifts and time off to celebrate
• Fundraising initiatives for our registered charity - the PHMG Foundation
• All expenses paid company events in sought after venues
• On-site barber and beautician
• Smart pension scheme
• Life insurance and critical illness cover
• Creative, spacious offices with breakout areas and bar