We are looking for a Training Administrator who will ensure that our training programs are engaging and run smoothly. Your duties will include support training team, communicating with participants and vendors and assisting with development for effective programs.
You should possess a strong attention to detail as well as an ability to multi-task and work under pressure. Decent problem-solving and project management skills are also required.
RESPONSIBILITIES:
Scope of responsible country/cluster: Thailand as primary
Coordinate/Support with 1 Training Manager and 1 Training Lead to ;
Operate training platforms and learning system (MEL and LFMG). Responsibility including but not limited to:
- assign learning module to learner and track/monitor completion (if needed)
- upload new content to platform
- upload historical training data to MEL
- Troubleshoot issues as they arise onsite
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Manage the training logistic. Responsibility including but not limited to:
- reserve & prepare classroom and keep them properly set up
- send registration to learner and send post training survey
- create, review, print, and disseminate training materials to be used in training, such as instructional notes, feedback forms, and so on
Training activity/data reporting
- Prepare reports on training activities and results with timely manner (monthly basis)
- Register training activity to MEL (starting August onward)
- Maintain training records (e.g. trainee lists, schedules, attendance sheets)
Maintain updated curriculum database and training record with timely manner
Support Trainer to develop communication pieces ie L&D newsletter/report, L&D training wrap up email, any communication pieces suggest by Trainer
Ensure the compliance of all training activities with established policies and best practices
Research curriculum actively and remain up-to-date on developments within Pfizer and competitors
Seek and gather information from management, learners and other departments regarding the effectiveness of completed training courses and constantly seek to improve it
Assist training Manager to identify best practices for training functionality and process improvement
REQUIREMENTS : Skill & Experience
• Proficiency in Microsoft office and adequate of databases
• Excellent communication and presentation skills
• Professional Proficiency in English Writing and Speaking
• Excellent interpersonal skills which enable a training coordinator to serve as a point of contact for participants and vendors
• Experience with learning management software would be a plus
• The ability to work effectively and efficiently under pressure, and strong endurance skills
• The ability to work independently, multitask, and excellent organizational skills
• Good knowledge of learning principles and modern training techniques
• Support people by heart and learning attitude
• Strong Time management skills and High commitment
• Strong understanding of business goals and standards for customer service and team management skills
• A Bachelor's degree in management or in similar field
• At least 2 years of proven work experience as a training administrators or coordinators or similar role either professionally or through an internship
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Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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