Join Pfizer's Workforce Platforms team and contribute to a future where healthcare reaches patients globally in innovative and impactful ways. In this role, you'll have the opportunity to shape critical solutions, collaborate with a supportive team, and grow your expertise in a dynamic and forward-thinking environment.

The Workforce Platforms organization delivers cutting-edge solutions for Pfizer's enterprise applications and essential business functions.

How You'll Make an Impact

• Design, implement, and support LRS VPSX and MFPsecure solutions to enhance Pfizer's managed print services.
• Develop, execute, and optimize endpoint engineering projects.
• Create and maintain system documentation, including technical specifications, program logic, and flowcharts.
• Manage endpoint hardware and software lifecycle effectively, ensuring smooth operation.
• Collaborate across teams to ensure Managed Print Solutions align with business goals.
• Drive continuous improvement in Managed Print processes and procedures.
• Offer technical guidance and mentorship to junior team members.
• Resolve complex endpoint engineering challenges.
• Manage vendor relationships and ensure compliance with company policies and regulatory requirements.

• Troubleshoot enterprise printers remotely and resolve issues to maintain seamless operations.
• Contribute your expertise to moderately complex projects, managing time effectively to meet targets and deadlines.
• Plan short-term work activities, ensuring tasks are executed efficiently to support project success.
• Apply your skills and knowledge to make meaningful contributions to your team.
• Make decisions to address moderately complex challenges and innovate in standard scenarios.
• Work in adaptable ways, navigating ambiguous situations and supporting your team's success.
• Operate independently under general supervision, bringing your initiative and independent problem-solving skills to the role.
• Solve loosely defined issues, applying analytical and creative thinking to drive solutions.
• Participate in regular feedback and review sessions, with the opportunity to mentor peers.
• Exercise sound judgment to refine methods and techniques, applying an innovative approach to process improvement.

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum of three years of experience in endpoint engineering, IT infrastructure, or a similar technical role.
• Proven troubleshooting skills, with experience following established processes and communicating effectively with end users.
• Strong technical proficiency with endpoint engineering tools and technologies.
• Experience with virtual print software, particularly LRS VPSX and MFPsecure.
• Demonstrated success in managing and deploying enterprise-level print solutions.
• Excellent problem-solving and troubleshooting skills for complex technical challenges.
• Strong communication skills and experience working in a collaborative, team-oriented environment.
• A commitment to continuous learning, keeping up with trends and advancements in endpoint engineering.