Why Patients Need You

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is flexible, innovative, and customer oriented. Whether you are involved in development, maintenance, compliance or analysis through research programs, your contribution will directly impact patients.

What You Will Achieve

The Quality Control (QC) Microbiology Manager is responsible for the management and leadership of people, technology and budgets to support Manufacturing Operations. Overseeing the QC Microbiology (QCM), Environmental Monitoring, QCM and Validation Compliance units, the position is responsible for the implementation of innovative improvement plans and Quality systems, providing expert advice to key customer departments and an enabler to meeting GXP standards.

• Challenge, influence and support practices, policies, systems, attitudes, and structures to enhance and ensure compliance, and alignment, with global regulatory requirements and Global Quality Standards.

• Support the implementation of improvement plans to meet site strategic objectives.

• Ensure appropriate service levels are met and maintain high level of quality and GXP in a highly regulated facility.

• Responsible for the review of relevant deviations and CAPA related records, and quality documentation (including validation documentation and risk assessments).

• Participates in the review of key performance targets and assists in the development of future performance targets to meet quality, customer and cost targets.

• Know the processes and procedures, including the principles and practices of good data management (ALCOA), and be able to guide, advise and coach their team.

• Ensure active presence in the GMP work area and observe the work activity and practices within their role responsibilities.

• Act as IMEx Element Owner and perform Structured Gemba.

• Ensures all procedures within the QC and aseptic support business units meet the relevant compendial standards and are performed to these standards.

• Supports quality audits to ensure processes are performed according to regulatory requirements (i.e. promotes and manages regular internal quality/product compliance audits).

• Ensures all OOS and non-compliance investigations and reporting functions within the Business Unit are managed in a timely fashion and corrective/preventative measures implemented in a timely fashion.

• Manages the review and updating of documentation to ensure it is maintained, up-to-date and accurate.

• Ensures that satisfactory audit, calibration, validation, and maintenance systems are established and managed within business unit.

• OOS investigations reviewed periodically for adverse trends.

• Ensures that testing and validation schedules are monitored and manages the timely feedback to customer and planning manager when delays to product availability occur.

• Collaborate effectively across Quality teams, fostering open communication and facilitating seamless coordination of activities and projects to achieve shared objectives and deliver high-quality results.

• Implements and manages customer feedback on business units performance.

• Facilitates discussion and actions-based performance metrics for the QC Business Unit.

• Report and display on the performance measures on site and corporately according to required timelines (weekly, monthly).

• Support validation/assay development plans through technical review and resource allocation where required to achieve timelines.

• Manage complex projects, including the development of work plans for self and others to achieve agreed output and targets, reporting any delays, and resolving or escalating as necessary issues that arise.

• Effectively delegate tasks and responsibilities, leveraging the strengths and capabilities of team members, while providing clear instructions, guidance, and support to ensure the successful completion of assigned tasks and the efficient utilisation of resources.

• As a member of the extended Leadership team, participate in cross-functional activities to enable a culture of excellence.

• Provide leadership to deliver a culture of excellence with a focus on HSE risk management, colleague growth and recognition, ensuring that values are upheld and holding colleagues accountable for their actions;

• Provide mentorship, coaching, and training to colleagues, sharing expertise, knowledge, and best practices to support their professional development and ensure a high level of competency within the team.

• Create and foster an environment in which there is a high level of cooperation within and between teams. Facilitate positive team relationships to build interactions across Department and the site;

• Participate as an active member of the Extended Leadership team and regional and global network forums, share best practices and influence Operations;

• Adhere to the spirit and practice of Pfizer Values, ensuring and promoting adherence to Pfizer's Environment, Health and Safety (EH&S) policies and procedures.

• Develop, set and manage the strategic direction, budget, standards of operations of the Quality group including the implementation of local business improvements plans;

• Other duties as directed.

• A minimum Bachelors Degree in Microbiology, Science or Engineering combined with at least 5 years experience.

• Demonstrated management experience with a track record of establishing and/or leading effective teams that has contributed to organizational outcomes.

• Demonstrated experience in Quality Control including extensive knowledge of Good Manufacturing Practices {also cGMP} compliance requirements for Quality Control Laboratories, application of compendial methods and experience with a wide range of analytical techniques;

• In-depth understanding of aseptic processing and monitoring procedures;

• Reasoning ability including strong analytical and problem-solving abilities;

• Demonstrable initiative and ownership in resolving issues or challenges;

• Excellent written and verbal communication skills;

• Demonstrable ability to plan and organise priorities and initiate timely issue resolution mindful of customer service requirements.

• Master's degree
• Knowledge in the application of statistical tools, root cause analysis and/or six sigma methodologies.

• Paid parental leave
• Access to Health & Wellness apps
• Career Growth Experiences program
• Recognition & rewards program
• Paid volunteer days
• Life Insurance Benefits
• Pfizer Learning Academy access to top content providers
• Access to flu vaccines & skin checks
• Options to purchase additional leave
• Salary packaging & novated lease options