ROLE SUMMARY
Summarize the primary purpose & key accountabilities of the role, including geographical scope (i.e., Global vs. Country/Region). Summary should be concise and include strategic information that would attract candidates to the role. It may be helpful to complete this section after you have finished the other sections of the document.
The Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures tothe most feared diseases of our time. Central tothe Health Representative's role will be the introduction of medicines and innovative digital service that will help elevate Health Care Professionals' patient care. The role is consultative; spanning Pfizer's entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Health Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.
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The Health Representative should be proficient at planning and executing an effective relationship strategyand building/ maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers. The Health Representative identifies and prioritises Pfizer opportunities through understanding customers' business and strategic imperatives. The Health Representative is responsible for developing and executing an effective account plan for each account and is part of the Integrated Account Team (IAT).
The Health Representative is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.
ROLE RESPONSIBILITIES
- Driving identified customers to the digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients. Ensuring customers gain best value from the services, in conjunction with the Pfizer Virtual Health Representative team who are on hand providing virtual support.
- Leading relationships with Health Care Professionals travelling across metro and rural locations as well as providing support virtually.
- Gaining deep understanding of Health Care Professional needs, sharing expert product advice, tailoring data, delivering promotional activities, aligning the customer lifecycle with that of the Pfizer portfolio and connecting them to relevant internal Pfizer people whenever they need it.
- Provide objective and scientifically sound medical information regarding Pfizer's product portfolio and the diseases states treated. Incorporating the use of educational programs, outcome and other tools which identify the greatest opportunities for improving patient care.
- Seeking and developing awareness of external market conditions to drive exceptional customer support and insights, connecting customer discussions with external trends and internal developments within Pfizer.
- Establishing a strong working relationship with the Pfizer VHSS, KAM, and SME Teams and sharing insights from customers to make our digital service offering even better.
- Managing and achieving annual targets and ensuring adherence to Compliance, Legal, Medical and Regulatory requirements.
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Work Location Assignment: Tangerang and West Jakarta.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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