Associate Manager, Order to Cash

We're on a mission to change the future of
clinical research. At Perceptive, we help the
biopharmaceutical industry bring medical
treatments to the market, faster.
Our mission is to change the world
but to do this, we need people like you.

Apart from job satisfaction, we can offer you:

HEALTH:

- Medical plan for you and your dependents.

- Personal Accident Insurance

- Life Insurance

- Critical illness cover

WEALTH:

- Salary structure and Flexi basket

- Provident fund of 12%

- Gratuity scheme

YOURSELF: Internal growth and development programs & trainings

Key Responsibilities

Project Set up and Customer Billing

• Supervise a team of AR Analysts, assigning tasks, reviewing work, and ensuring timely invoice generation.
• Maintain accurate and complete projects and customer contract records and documentation.
• Liaising with Proposals & Contracts team and Project Managers on any queries related to customer contracts.
• Monitor billing process for accuracy, identifying and resolving discrepancies or errors.
• Ensure compliance with billing guidelines, including contract terms and accounting standards.
• Review and approve invoices before submission to clients.

• Reconciling Projects/Customer Contracts created in Workday with Salesforce.
• Investigate billing discrepancies and work with other departments to resolve issues.
• Recommend process improvements to ensure accurate and timely creation of projects/customer contracts and customer invoices in Workday.
• Collaborate with other departments to ensure accurate and timely reporting and analysis.
• Client portal setup/working with client to create the trade relationship by providing W8, W9 form, Vendor forms.
• Assist with other accounting and finance functions as needed.

• Generate and submit regular project and billing reports.
• Analyze billing data to identify trends and potential areas for improvement.
• Prepare presentations to communicate billing insights to management.

• Coach and mentor team members to enhance their skills and knowledge.
• Conduct regular performance evaluations and provide feedback to team members.
• Identify training needs and implement training programs for the team.

• Ability to perform a range of work activities in varied environments. May contribute to routine issue resolutions.

• Understand the business drivers.

• Carryout any other reasonable duties as requested.

• Proficient in Outlook, Microsoft Excel and Word or similar desktop application.
• Advanced knowledge of Excel - including working with pivot & formulas.
• Excellent interpersonal, verbal and written communication skills
• A flexible attitude with respect to work assignments and new learning
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Demonstratable ability to apply critical thinking to problems and tasks
• Shows initiative and self-confidence, is adaptable and can cope with changing and evolving priorities
• Ability to identify and implement process improvements
• Proactively participates in skills improvement training and encourages their teams to participate
• Ability to operate collaboratively within a global team environment
• Takes ownership and responsibility

• Accountability
• Adaptability
• Customer focus
• Robust
• Decision Making
• Conflict management
• Developing direct reports and others
• Building effective teams

• Solid professional experience in the same or very similar role, preferably Life Science industry
• Proven ability to lead and motivate a team to achieve performance goals.
• With continuous improvement and critical mindset
• Preferably with a master's degree in finance/accounting as Major Subject.
• English: Fluent