Overview

The Sr Manager for Global Foods End to End (E2E) Consumer Experience will be a leader to pioneer the development and implementation of end-to-end consumer experience tools and capabilities within the Global Foods Category. This role is critical to create and execute the plans for tool/ capability creation and implementation around holistic consumer/ human understanding. This role will influence R&D at a global level and build strategic external partnerships to have a holistic human understanding to provide tools applicable for food and value proposition design that centers around the total experience.

This position will build and deploy the wools consumer-purposeful products and experience designs integrating elements such as human behavior, emotions, beliefs, motivations, and semiotic principles.

• Deploying of new capabilities for End to End Consumer Experience to cross functional R&D partners as Functions (Agro & Ingredients, Process and Packaging), Platform and Regions (PFNA, APAC, LATAM, EUROPE, AMESA) applied to our portfolio and business.
• Influencing and engaging cross functionally (within R&D and outside R&D) for the deployment of End to End Consumer Experience plans in 2024 (AOP)
• Develop strategic partnerships and alliances with Subject Matter Experts (SMEs), Academia, Research Centers, and Suppliers with differentiated and complimentary-to-PepsiCo's know how and capabilities around Food Experience, Consumer Experience, Human Behavior, Food Anthropology (context of consumption) and Semiotics.
• Provide expertise on key transformational programs, in the stages of consumer exploration and research, to consider the angle of an End to End experience - what matters to consumers- instead of a consumer data gathering only.
• Develop and deploy robust training programs to upskill the R&D Foods Category teams, upskilling the current community (~650 employees) and making recommendations for skills when bringing external talent.
• Inform the creation of sensory and consumer experience tools for measurement of the end to end experience.
• Willing to travel, typically 30-40%.

• The expected compensation range for this position is between $114,700 - $192,100 based on a full-time schedule.
• Location, confirmed job-related skills and experience will be considered in setting actual starting salary.
• Bonus based on performance and eligibility; target payout is 15% of annual salary paid out annually.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

• BS or higher in Food Science, Psychology, Product Design
• 8+ years of experience in R&D, Consumer Insights, Innovation, or a technical field related to consumer behavior applied to CPG industry - with research and development at the core.
• Knowledge on qualitative and quantitative consumer research.
• Understanding of consumer behavioral science including physiology and psychology research to gather and analyze data related to consumer behavior, cognition, and emotional responses.
• Knowledge on qualitative consumer behavior disciplines as sociology, anthropology, and ethnography.
• Strong analytic skills
• Proven expertise on building capabilities from ground up that are applicable to the business
• Demonstrated ability to translate business objectives into strategic and tactical project objectives
• Demonstrated skills to influence stakeholders
• Proven expertise to collaborate cross-functionally and influence the agenda
• Strong communication skills (oral & written)
• Global experience is desired