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Field Service Technician (Level 2)

AT PepsiCo
PepsiCo

Field Service Technician (Level 2)

Alexandria, LA

PBNA $24.00 / hour
CLICK HERE to view our MEM (Marketing Equipment Maintenance) Job Preview Video

  • Position primary service area will be Vernon, Sabine and Natchitoches Parish

A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain, ice and frozen beverage equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact.

May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.

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PRIMARY ACCOUNTABILITIES:

Repair and perform preventative maintenance on marketing equipment

Unload and reload with products as necessary

Educate customers on basic equipment repair and upkeep procedures

Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines

Fill installed equipment and adjust to proper mixture

Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)

Collect accurate and complete equipment and customer information

Remove old parts and replace with new parts

Maintain parts inventory on service truck

Establish positive relationship with contacts at service calls

After each call, complete documentation on e-pad

Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)

Follow all safety requirements, regulations, and processes

Follow all driving rules and regulations when operating company vehicle

Regular, reliable, predictable attendance

BASIC QUALIFICATIONS:
18 years or older
21 years or older if CDL Required
CDL license with Non-Excepted Interstate Status (if applicable)
Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.
Pass DOT Physical and DOT Road-test if required
Adhere to DOT Regulations

HELPFUL EXPERIENCE:
Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement

Client-provided location(s): Alexandria, LA, USA
Job ID: PepsiCo-5001074088806-en-us
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • Pet Insurance
    • Mental Health Benefits
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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