ABOUT THE ROLE
Peloton’s International Workplace Experience Team is looking for a Workplace Specialist to support operations and enhance the workplace experience at our London studio and head office locations.
Reporting to Studio Facility Manager, the Workplace Specialist will be the primary point of contact for visitors to the company. This role ensures smooth and efficient office operations by guiding onsite vendors, welcoming guests, and collaborating closely with our facilities and catering teams.
This role is based at our Covent Garden London office and studio five days a week.
YOUR DAILY IMPACT AT PELOTON
- Act as a culture ambassador, embodying Peloton’s value of "Be the Best Place to Work."
- Serve as the primary point of contact for all Peloton team members, guests, and vendors. Anticipate their needs, providing a personalised and enhanced experience.
- Maintain a best-in-class office environment for both employees and guests.
- Conduct daily walkthroughs, ensuring the office is clean, safe, well-stocked, and welcoming.
- Manage all incoming and outgoing mail and packages, ensuring timely collection.
- Assist in managing ticketing systems, ensuring timely responses and resolution within the agreed SLA by both internal teams and service providers.
- Assist the Workplace Experience Manager in coordinating events, celebrations, and social activities for the office and studio.
- Support in management of our onsite facilities, security and food & beverage vendors, ensuring a clean, safe workplace that aligns with Peloton’s global standards.
- Collaborate with internal business partners, including IT, GSO, Health and Safety, People, D&I, Finance, and Real Estate.
- Support the management of the Workplace Slack channel.
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YOU BRING TO PELOTON
- Relevant workplace experience, with comfort working in a fast-paced environment.
- Proficiency in Google Suite, Slack, Envoy; experience with Jira is a plus.
- Passion for delivering a best-in-class workplace experience and exceptional customer service.
- Training as a Fire Warden, First Aid, or Mental Health First Aid is an advantage.
- Strong communication skills, both written and verbal, with a passion for clear communication.
- Resourcefulness and proactivity in resolving issues as they arise.
- Strong organisational, multitasking, and prioritisation skills, with the ability to work effectively under pressure.
- Flexibility to adapt to change in a dynamic environment
#LI-MS2
ABOUT PELOTON:
Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com
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