As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Your Career

As a Senior Technical Writer, you will own product documentation across several modules and capabilities of our cloud security offering. You will closely collaborate with product managers, developers and technical field representatives to make sure our customers have clear and concise guidance on using our products and utilizing them optimally.

Your Impact

• Own and contribute to the customer and user experience of the market leading cloud security platform
• Shape one of the first experiences users meet when they deploy and use the product
• Contribute to efficiency and adoption by providing clear guidance to customers and saving a lot of valuable time from support professionals
• Supercharge product usage and adoption and help customers unlock value

Your Experience

• At least 5 years experience in technical writing in highly complex B2B systems
• Technical acumen and ability to work with technical products hands on
• Excellent communication skills and ability to collaborate with multiple functions and teams
• Excellent Native English writing skills

Nice to have

• Experience technical writing in Cyber Security

The Team

To stay ahead of the curve, it's critical to know where the curve is and how to anticipate the changes we're facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our Product Management team helps us do just that.

This team provides the behind-the-scenes support for our products by being a source of information for our Systems Engineers, staying on top of the environment we sell in and helping to implement technical solutions based on our clients' feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.