Sr. Associate, Asset Management - FNMA-1

Purpose and Job Summary:

The primary focus of the Senior Asset Manager position is to provide outstanding service to internal and external clients, and to aid in the administration of our complex servicing portfolio of Fannie Mae loans. The Senior Asset Manager will contribute to the asset management team by participating in various duties related to the administrative, financial, capital and operations of the portfolio.

Essential Duties and Responsibilities:

• Monitor physical condition of property collateral by reviewing or conducting property inspections. Follow up with borrower for completion of any required repairs, ensuring completion prior to agreement expiration (if applicable), and advise Investor accordingly.
• Collect, review and analyze property financial operations by the specified due date. Identify underperforming and potentially troubled assets, and escalate through the proper channels to assure that performance issues are appropriately addressed.
• Assess and manage risk by preparing credit watch list rating write ups for executive review and approval
• Review documents from closing to perform loan set up of new or converted loans. As needed, follow up with closing coordinator and legal counsel to collect any missing loan documents, and disseminate pertinent insurance, tax and other information from closing. Set up appropriate follow up systems to manage ongoing compliance with loan document covenants and ensure proper file set-up.
• Review and approve disbursements from replacement reserves, completion repair, and other collateral escrows in accordance with Investor and established departmental guidelines.
• Make collection calls on loans where payments are not received within specified timeframes, follow up to ensure payment receipt, and report status periodically per established guidelines. Participate in problem loan discussions or required research. Coordinate sending late payment letters and collection of late charges. On loans under workout situations, monitor per modified documents and report as required.
• Ensure all loan related system changes per specific loan documentation and/or Investor requirements are completed.
• Assist in tax, insurance, UCC, inspection, and financial certifications to the Investor, as required
• Review and approve loan pay offs per established procedures, from initial borrower request through pay off calculation, verification and approval processes
• Coordinate receipt of any loan assumptions, easement agreements, etc. Initiate necessary changes to servicing system, add to loan documents list in system, and notify other departments as applicable. Record agreements if required by Investors, and set appropriate ticklers for follow-up or future/pending changes as applicable.
• Administer balloon and maturing loans per established guidelines
• Cross-train in all areas of department to gain full understanding of all aspects of departmental responsibilities
• Perform any other task assigned by manager or as may be needed by the team.
• Ensure that proper notification, communication, and coordination occurs with internal legal and compliance personnel, when applicable. Ensure that all job functions are executed in compliance with investor requirements and internal policies and procedures.
• Participate actively as a member of the team and seek to identify opportunities to create value, control costs and reduce risks in our portfolio
• Respond to all internal and external inquiries in a timely, accurate and professional manner and handle to conclusion
• Assist management with special projects or other duties as assigned related to department goals or as may be needed by the team
• Work professionally and harmoniously with team and coworkers
• Other projects and duties as assigned

• Associates or Bachelor's degree preferred with a concentration in Finance, Real Estate, Management or Business desired.
• Minimum three to five years of progressive experience in commercial mortgage servicing or commercial real estate asset management is preferred, with exposure to Fannie Mae a plus. An equivalent combination of education and experience which clearly demonstrates knowledge and skill set to perform the job functions may be considered.
• Strong interpersonal skills demonstrated by an ability to communicate effectively with colleagues, clients (internal & external), and various regulatory and industry contacts
• Creative and effective problem-solving skills, excellent organizational and analytical skills
• Ability to work with and understand financial concepts and perform financial analysis on multifamily and healthcare loans

• An excellent customer service attitude
• Proficiency in Microsoft Office and list other relevant systems or software
• Excellent organizational, communication, presentation, and interpersonal skills
• Ability to plan, organize, and prioritize assignments, and to meet critical and established deadlines; Ability to manage multiple assignments and transactions simultaneously
• Maintain accurate Policy & Procedures and detailed desktop procedures for all group related processes.
• Identify areas of risk and provide review and oversight to ensure procedures for all group related processes.
• Review samples for department audits for accuracy and completion. Assist in providing audit response, implement process changes and controls, as required.

• Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities
• Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, and punctuation)
• Ability to learn quickly and demonstrated ability to work independently and as part of a high-performance team
• Flexibility and ability to work under pressure with tight deadlines and constant interruptions; Ability to adjust priorities in a changing environment