A Senior Engineer is an individual who operates independently without direct supervision who is responsible for leading the delivery of an engagement with the sole intent of providing immense value for Optiv + ClearShark's customers. To be successful in this role, a Senior Engineer will be expected to not only maintain a mastery in a capability aligned with Optiv + ClearShark's service practices, but also developing pathways towards future opportunities they would like to explore. Additionally, they will be expected not only to execute all tasks provided in a statement of work, but also be expected to lead a team of Associate, Level I, and Level II Engineers in their day-to-day operations and career development. This individual will be the most senior engineer on a project and will be expected to assist Associate, Level I, and Level II Engineers with tasking. Excellent communication skills along with sufficient leadership skills are essential for this role, as these individuals will interact with clients and engineers regularly in a leadership capacity.
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How you'll make an impact
- Execute all tasks outlined in the scope of work and follow standard operating procedures with no direct oversight.
- Lead discussions with clients to analyze and understand their needs and objectives.
- Aid Associate, Level I, and Level II Engineers on sophisticated tasking.
- Lead technical discussions with the client to understand their engineering requirements.
- Lead the technical support strategy for clients during and after project implementation.
- Serve as the escalation level for complex issues as necessary.
- Document project progress, issues, and resolutions in a concise and timely manner.
- Consistently self-review work to identify and improve approaches for producing high-quality work.
- Review work of Associate, Level I, and Level II Engineers to assist in their approach for producing high-quality work.
Engagement Management
- Serve as a level of mentorship for Associate, Level I, and Level II Engineers
- Report any issues with the team to senior leadership, as well as any kudos or positive feedback.
Client Engagement
- Develop and maintain strong relationships with clients to ensure satisfaction.
- Adhere to availability standards for responding to client inquiries.
- Lead the communication of technical concepts effectively to clients.
- Identify and communicate cross-sell and up-sell opportunities with the account team across services.
What we're looking for
- Active TS/SCI clearance with CI poly required.
- Splunk Core certification required.
- Splunk IT Service Intelligence (ITSI) certification preferred.
- Splunk Certified Architect/Consultant preferred.
- Experience with, or interest in, learning, deploying, and maintaining Splunk SOAR.
- Security Certification (i.e, Security+, CISSP, etc) required.
- Experience operating in classified environments.
- Bachelor's degree in a related area or at least 8 years of related work experience.
- Robust understanding of identity, SIEM, cybersecurity, and infrastructure concepts.
- Strong Linux and scripting (Python, Ansible, Teraform, JSON, others.) experience.
- Ability to troubleshoot Splunk instances.
- Create custom Splunk reports, dashboards, and content per customer requirements.
- Experience working in a Security Operations Center (SOC)
- Strong understanding of governance and compliance, specifically with FAR, DFARs, CUI and CMMC.
- Broad understanding of FedRAMP and IL constructs.
- Strong understanding of leadership concepts and ideas.
- Strong interpersonal skills and ability to work collaboratively in a team.
- Experience leading an engineering team, preferably having handled tasking, resolving personnel issues, and providing actionable feedback.
- Ability to clearly communicate complex messages to a variety of audiences.
- Excellent problem-solving skills with a keen attention to detail.
- Willingness to travel to meet client needs.
- #LI-NA1
- #CJ
What you can expect from Optiv
- A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv + ClearShark is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.
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