This position will be fully remote and can be hired anywhere in the continental U.S.
The Sr. CrowdStrike Engineer is responsible for post-sales product, service implementation and service delivery. The Sr. CrowdStrike Engineers are responsible for completing assigned projects in a manner consistent with the team's Operational Standard, which emphasizes the importance of providing exceptional customer service.
How you'll make an impact:
- Own the administration of the client's CrowdStrike environment to enable a world class Managed Detection and Response team.
- Become a true partner to the client, acting as not only their trusted advisor, but also a reliable operator, taking any and all problems as simply challenges that you haven't yet overcome.
- Actively develop and champion initiatives to improve the client's security posture, especially in change resistant environments.
- Act as the subject matter expert for CrowdStrike, staying up to date on the platform, it's capabilities, and it's technical nuances.
- Empathize with application teams about their concerns of performance impact, such that they become partners of the security program, not roadblocks to it.
- Work alongside threat teams to ensure that CrowdStrike is optimally configured to protect the client from the latest cyber threats.
- Collaborate with the SIEM/SOAR teams to ensure that CrowdStrike not only integrates with those technologies, but provides the maximum value doing so.
- Provide evidence to and communicate with auditors requesting assurance that CrowdStrike is properly configured for various controls.
- Effectively and efficiently troubleshoot CrowdStrike with various application teams, aiming to make a difficult technical issue an enjoyable interpersonal one.
- Engage with mobile device management teams to ensure that CrowdStrike is as transparent as possible to the end user experience.
- Actively monitor for and preemptively resolve issues for the CrowdStrike platform.
- Effectively communicate with stakeholders to ensure that the client's experience is not only cohesive, but polished as well.
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What we're looking for:
- 2+ years of experience as a security engineer, security analyst, or security platform engineer OR 2+ years of experience as a support engineer or systems administrator with a security focus.
- Familiarity with CrowdStrike Falcon platform.
- Experience operating within large corporate Fortune 100 environment.
- Currently holding CrowdStrike certifications (CCFA, CCFR, CCFH).
- Troubleshooting/Systems administration experience with both Windows and Linux.
- Experience creating complex SIEM queries (Splunk and/or LogScale)
- Ability to write automation scripts (PowerShell, Bash, Python, JavaScript, or similar).
- Excels at communicating with non-technical management. Must be able to distill difficult technological topics into high points that can be communicated with director level individuals.
- Adept ability to build relationships with clients and stakeholders.
- Highly skilled at building trust and working with systems and platforms engineers that are sensitive to availability and performance impacts.
- Strong technical writing abilities.
- Other relevant industry certifications, i.e. (GCTI, GCDA, GDAT, AWS, GCP, Azure, CompTIA, etc.)
- Familiarity with additional relevant endpoint security technologies (Palo Alto Cortex, McAfee/Trellix, PowerTech, Tanium, etc.)
What you can expect from Optiv
- A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.
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