Enterprise customers demand high quality and differentiated service options, and timely service response to meet their business demands. Our team is responsible for the Enterprise Service portfolio of service products, service tools, enablement training, service renewals and metrics globally to support our worldwide Enterprise Customers! We are also responsible to identify and own the Enterprise Services pipeline, inclusive of support, professional and training services. You will lead a significant portion of this services portfolio, passionate about defining and delivering strategic services to key customer and partner segments, driving it as a business including publishing status, metrics and service transition planning. Additionally, we deliver competitive analysis supporting the service catalog, which reflects existing services available to end users and/or partners.
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Join our dynamic team and lead the charge in delivering exceptional service products and solutions to our global enterprise customers. We are at the forefront of providing a comprehensive suite of service offerings, tools, training, and metrics designed to exceed the high-quality standards and unique needs of our clientele.
What you will be doing:
- Lead the development and delivery of strategic service portfolio supporting our NVIDIA Cloud Partner (NCP) and Original Equipment Manufacturer (OEM) segments.
- Perform comprehensive analyses of customer ecosystems, technology, and business resources to identify and address networking-specific service requirements.
- Drive NCP/OEM engagement, stakeholder awareness, sales reporting, and consistently lead new and repeat business opportunities through superb service and support.
What we need to see:
- A strong understanding of the enterprise cloud business and its ecosystem.
- Results driven professional with a strategic and tactical approach, adept at influencing across all service business levels.
- Deep experience in Service Structures, Operations, service pricing strategies, market positioning, and various routes to market, including direct and channels.
- Proficient in channel strategy, service partner management, and process design to ensure delivery and operational excellence.
- A great teammate who engages effectively internally and externally across sales, service and operations teams, and with global partner community.
- A Master's degree or equivalent experience in business and/or a technical field is preferred.
- A minimum of 8 years of experience in networking and service-related roles is desirable.
Ways to stand out from the crowd:
- Demonstrated inclusive leadership in the services industry with a comprehensive understanding of its ecosystems and key players.
- Experience in enterprise services, especially within software and/or cloud domains.
- A track record of leading diverse cross-functional teams to successfully deliver critical service initiatives.
NVIDIA is widely considered to be one of the world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!
The base salary range is 160,000 USD - 253,000 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.
You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.