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Testing Manager

AT NTT DATA Services
NTT DATA Services

Testing Manager

Concord, NH

Req ID: 308421

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Testing Manager to join our team in Concord, New Hampshire (US-NH), United States (US).

Overview of job:

The Test Manager will define and implement all IT testing practices and procedures for a Salesforce Child Welfare Solution. The Test Manager will oversee the process for all testing and evaluation of project initiatives and identify issues in software or services.

Job Responsibilities Include:

  • Manage and provide guidance on all aspects of user acceptance testing (UAT);
  • Provide overall management of the UAT effort;
  • Coordinate staff and testing activities;
  • Coordinate with the Developer System Testing group
  • Manage efforts of the designated test staff;
  • Ensure appropriate communication is maintained between the State and testing support team;
  • Ensure that testing approaches and processes address all established requirements and demonstrate the ability of the system to meet the requirements;
  • Ensure all requirements are accurately reflected in test planning and execution, and that traceability to requirements is maintained;
  • Coordinate the on-going maintenance of the Requirements Traceability Matrix with test related data;
  • Lead development of the UAT Plan;
  • Lead development of a comprehensive set of UAT conditions and scripts/scenarios;
  • Lead development and delivery of UAT training for the UAT Team;
  • Review, track, and assist in the preparation and prioritization of defects, including documentation of errors and unexpected results;
  • Monitor UAT progress including detailed analysis, tracking, and documentation of UAT metrics (e.g., number of tests successfully completed, the number of retests, and the total remaining test effort);
  • Identify, document, and assess test-related issues as well as support risk identification and mitigation in the UAT area; and
  • Review, assess, and make recommendations regarding UAT readiness and completion for implementation.
  • Lead development of the UAT Plan
  • Lead development of a comprehensive set of UAT conditions and scripts/scenarios
  • Lead development and delivery of UAT training for the UAT Team

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Required Qualifications:
  • Minimum of five (5) years of large scale (multi-million dollar) test script and test plan experience with at least two (2) of those five (5) years work experience specific to a CCWIS, Case management system project, or other large, HHS system modernization project.
  • Minimum of 2 years of IT Test Management experience.


Preferred Skills:
  • Child Welfare systems experience
  • Experience managing and providing guidance on all aspects of user acceptance testing (UAT);
  • Experience providing overall management of a UAT effort;
  • Experience with federal requirements, especially for ACF solutions
  • Consulting experience
  • Experience in Software Development Life Cycle (SDLC)
  • Experience with Testing Methodologies
  • Knowledge of Industry standard Testing Best Practices

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Nearest Major Market: Concord
Nearest Secondary Market: Manchester
Job Segment: Testing, Consulting, Manager, Technology, Management

Client-provided location(s): Concord, NH, USA
Job ID: NTT_DATA-308421
Employment Type: Other