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Role overview

As a Splunk administrator, within the Banking Consulting Group, the person will be responsible to engage with clients a global team that gathers, prepares, and visualizes data, to allow infrastructure & end-user services teams to make informed data-driven decisions. The person should be a subject matter expert in Splunk with 5 - 10 years of experience, having worked on large payments related data. This person will work closely with Client Business/IT team, service team and internal development team.

Responsibilities:

• Monitor and analyze Splunk infrastructure to ensure optimal performance.
• Manage Splunk administration to ensure seamless service delivery operations.
• Provide expert technical guidance and support to project teams throughout the implementation lifecycle.
• Conduct rigorous system testing and troubleshooting to optimize the performance of service delivery solutions.
• Collaborate effectively with cross-functional teams to ensure the seamless integration of Splunk
• Develop and deploy automated and custom alerts, reporting and correlation in support of multiple missions.
• Provide daily logging and facilitate security operations of the system, including supporting day-to-day data security operations, as a technical expert for this log data analytics and visualization platform.
• Integrate new data sources, applications, and technologies with Splunk.
• Monitor Splunk system updates and plan, review, and execute patch/upgrade deployments.
• Maintain documentation for Splunk.
• Troubleshoot logs feeds, field extractions, and searches.
• Support upgrades and patches on the environment and applications.
• Identify performance errors and maintain service availability.
• Monitor and analyse payment failure trends

• Minimum 5 Years of relevant experience in deployment/run support of Splunk, monitoring tools and Infrastructure support.
• Experience managing and administering Splunk infrastructure, including deployment, configuration, and maintenance of Splunk components such as indexers, forwarders, search heads, and clusters.
• Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Experience monitoring Splunk environment health and performance, troubleshoot issues, and perform necessary upgrades and patches.
• Experience analyzing report data to identify patterns, trends, and areas for improvement in service delivery processes.
• Bachelor's degree from an accredited university in a related field preferred