Key Responsibilities:

ServiceNow ITAM Implementation and Management
  •   Implement and manage ITAM solutions in ServiceNow with a primary focus on HAM and SAM Foundation.
  •   Configure, customize, and optimize the SAM module to manage software licenses and compliance.
  •   Develop workflows, reports, and dashboards to provide visibility into asset utilization and risks.

Integration Expertise
  •   Configure and integrate Service Graph Connectors for tools like Tanium, Tanium, jmaf, MS Intune and SCCM, SaaS provider integrations, Entitlement provider integrations and other related platforms.
  •   Ensure seamless data synchronization and create effective solutions to enhance asset discovery and tracking.
  •   Collaborate with security and operations teams to align asset management data with organizational needs.

Software License Management
  •   Conduct thorough software license audits and manage compliance.
  •   Optimize software license utilization to minimize cost and risks.
  •   Monitor and manage licensing agreements, renewals, and vendor relationships.

Process and Governance
  •   Develop solution based on ITAM policies, processes, and best practices.
  •   Train and mentor team members on ServiceNow ITAM and SAM functionalities.
  •   Stay updated with ServiceNow platform enhancements and industry trends.

Qualifications:
Technical Skills:
  •   ServiceNow Expertise: Proven experience in configuring and managing ITAM/SAM modules in ServiceNow.
  •   Integration Knowledge: Hands-on experience with Service Graph Connectors for Tanium, Qualys, and other discovery tools.
  •   Software Licensing: Strong knowledge of software licensing models (e.g., Oracle, Microsoft, Adobe, etc.) and compliance requirements.
  •   Discovery Tools: Familiarity with ServiceNow Discovery, CMDB, and related asset discovery methodologies.
  •   Scripting: Knowledge of JavaScript and ServiceNow scripting (preferred).

Experience:
  •   5+ years of experience in ITAM, with at least 2 years in ServiceNow SAM implementations.
  •   Experience in enterprise-grade SAM projects, including compliance audits and optimization strategies.
  •   Knowledge of ITIL processes and ITSM best practices.

Education and Certification:
  •   Bachelor's degree in IT, Computer Science, or a related field (preferred).
  •   ServiceNow ITAM/SAM Certification (preferred).
  •   ITIL Foundation Certification (preferred).

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Segment: Cloud, Developer, Computer Science, Database, Oracle, Technology